Call Centre Team Lead
4 weeks ago
Do you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?WELCOME HOMECall Centre Team Leads at Transglobal Service assist customers and address concerns related to warranty and repair and overall customer satisfaction. As the Team Lead, you will set an example by providing superior service to our customers, and by providing guidance to other agents as required. You are team-oriented, diligent, and act as a role model to those around you.Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns during the first contact.Work with employees and management in our stores to ensure that customer concerns are addressed in the most efficient manner.Follow up with customers to identify and support their needs.Offer value-added solutions and promote customer loyalty by providing exceptional customer support.Provide guidance and support to other agents as needed.Maintain up to date knowledge of new policies, procedures, and products.Process routine clerical transactions in between callsExcellent communication skills, both verbal and written; Bilingual language skills (English & French) are an asset but not a requirement.Previous experience in a call center or customer service environment required.Flexibility to work a variety of shifts, including evenings and weekends, as required.A passion for providing exceptional customer service. Strong organizational and multi-tasking skillsAttention to detail.Ability to work in a team-oriented environment.Proficient PC and keyboarding skills (Word, Excel, Outlook/Webmail)A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your familyCompetitive remuneration package that will commensurate with experienceCareer progression potential with plenty of access to ongoing personal and professional developmentEmployee discountsA dynamic environment to showcase your leadership talents.Apply nowIf you'd like to apply for this role, please contact our recruitment team at your CV and tell us why you would be a great fit at Trans GlobalTrans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to
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Call Centre Team Lead
4 weeks ago
Edmonton, Alberta, Canada LFL Group Full timeDo you believe in putting the customer first?Do you love to solve problems and create solutions?Do you have an exceptional attention to detail?WELCOME HOMECall Centre Team Leads at Transglobal Service assist customers and address concerns related to warranty and repair and overall customer satisfaction. As the Team Lead, you will set an example by providing...
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Supported Living Team Lead
1 week ago
Edmonton, Alberta, Canada Centre for Autism Full timeThe Centre for Autism is seeking a highly motivated and experienced professional to lead our Supported Independent Living (SIL) program as a Supported Living Team Lead. In this role, you will be responsible for conducting participant intakes, leading a dynamic team, and ensuring all participant information is up to date and accurate in our databases. You...
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Autism Support Team Lead
2 days ago
Edmonton, Alberta, Canada Centre for Autism Full time**Centre for Autism Services Alberta Overview**The Centre for Autism Services Alberta (CFASA) is a leading non-profit organization dedicated to enriching the lives of children, teens, and young adults with autism. Established in 1997, CFASA has grown to offer a wide range of services to Autistic individuals and their families.Careers at CFASA are not just...
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Administrative Team Lead
13 hours ago
Edmonton, Alberta, Canada Homewood Health Centre Full timeAbout the Role:">This is a dynamic leadership opportunity to oversee the delivery of seamless services and programs to clients and customers.">The successful candidate will be responsible for providing orientation and ongoing training to Regional Administrators and Resource Desk Administrators nationwide, while also consulting with Clinical Managers,...
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Garden Centre Lead Specialist
2 weeks ago
Edmonton, Alberta, Canada Scott Conner Human Capital Solutions Full timeJob DescriptionThe Seasonal Lead Merchandiser is a crucial role within our Garden Centre team, requiring a strong leader with excellent communication skills and a passion for gardening.You will oversee the execution of merchandising strategies, drive sales, and ensure the garden centre is a welcoming destination for customers.Your responsibilities will...
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Team Lead, EFAP Administration
2 weeks ago
Edmonton, Alberta, Canada Homewood Health Centre Full timeAB4 - EdmontonEdmonton Clinic8215 112th Street NWSuite 1800Edmonton, AB T6G2C8, CANMake a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.As a Team Lead, EFAP...
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Team Lead
3 weeks ago
Edmonton, Alberta, Canada Western Financial Group Full timeGuide and coach advisors to meet their individual and team goals.Conduct observational-based coaching sessions to improve advisor performance.Perform historical call audits to ensure quality and compliance.Provide ongoing training and development opportunities for team members.Set and monitor performance targets for the team.Ensure the team meets or exceeds...
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Urgent Treatment Centre Lead
2 weeks ago
Edmonton, Alberta, Canada Bonnie Doon Campus, 137 Bonnie Doon Centre - 8330 82 Avenue NW, Edmonton, Alberta, Canada Full time**Job Description:**As an Advanced Clinical Practitioner, you will work within our Urgent Treatment Centres, supporting existing clinical care to enhance the capacity and capability within our multi-professional teams.You will assess the health and clinical needs of patients, undertake consultations as an autonomous practitioner, and use your advanced...
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Merchandising Team Lead
1 day ago
Edmonton, Alberta, Canada Scott Conner Human Capital Solutions Full time**About the Role**We are seeking a dynamic and experienced merchandising professional to join our team as a Seasonal Lead Merchandiser for the Garden Centre. As a key member of our team, you will play a vital role in creating an exceptional customer experience by overseeing the execution of merchandising strategies, driving sales, and ensuring the garden...
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Merchandising Team Lead
1 week ago
Edmonton, Alberta, Canada Scott Conner Human Capital Solutions Full timeScott Conner Human Capital Solutions is seeking a highly motivated and experienced Seasonal Lead Merchandiser to join our team.About the RoleThis is a seasonal position that operates between April and June for 8 weeks. As a Seasonal Lead Merchandiser, you will oversee the execution of merchandising strategies, drive sales, and ensure the garden centre is a...
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Edmonton Team Lead
2 weeks ago
Edmonton, Alberta, Canada About Staffing Ltd. Full timeWe are seeking an experienced and dynamic individual to lead our Edmonton team as a Branch Manager. This pivotal role is instrumental in ensuring the smooth operation of one of our larger distribution centres.About the CompanyAbout Staffing Ltd. is a leading recruitment company in Alberta, connecting job seekers to employers across Canada. Established in...
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Operational Team Lead
2 weeks ago
Edmonton, Alberta, Canada National Care Group Full timeAbout the Role:We are seeking a motivated and resilient Area Operations Manager to lead a team of Registered Managers across residential and supported living services. The ideal candidate will have proven operational management experience, with the ability to coach and develop the colleague team, ensuring person-centred support is delivered for the...
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DYNAMITE - Team Leader PT - Southgate Centre
3 days ago
Edmonton, Alberta, Canada Groupe Dynamite Inc. Full timeJoin to apply for the DYNAMITE - Team Leader PT - Southgate Centre role at Groupe DynamiteContinue with Google Continue with Google5 days ago Be among the first 25 applicantsJoin to apply for the DYNAMITE - Team Leader PT - Southgate Centre role at Groupe DynamiteOverviewWe are a global fashion digital retailer with the Garage and Dynamite brands at the...
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Master Gardener Team Lead
1 week ago
Edmonton, Alberta, Canada Goliath Grower Services Full timeJob DescriptionGoliath Grower Services is seeking a skilled Master Gardener Team Lead to join our team.About the RoleThis seasonal position operates between April-June for 8 weeks, requiring a dynamic leader who can inspire and manage a team of merchandisers in creating a visually appealing garden centre environment.Main Responsibilities:Team Leadership:...
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Garden Centre Lead
2 weeks ago
Edmonton, Alberta, Canada Scott Conner Human Capital Solutions Full time**Job Overview**We are seeking a highly motivated Seasonal Lead Merchandiser to join our team at Scott Conner Human Capital Solutions. As a key member of our Garden Centre team, you will contribute significantly to driving sales and enhancing the overall customer experience.**Key Responsibilities:**Direct and manage a team of seasonal merchandisers to...
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Retail Seasonal Team Lead
7 days ago
Edmonton, Alberta, Canada Scott Conner Human Capital Solutions Full time**Job Overview**As a Seasonal Lead Merchandiser for Scott Conner Human Capital Solutions, you will take on a leadership role in creating a visually appealing garden centre environment that enhances the customer experience.In this position, you will work closely with our team to execute merchandising strategies, drive sales, and ensure the garden centre is a...
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Playroom Team Lead
2 days ago
Edmonton, Alberta, Canada MacEwan University Full time**Job Description:**MacEwan University is seeking a qualified Childcare Worker II to join our Early Learning at MacEwan (ELM) department. As a key member of our playroom team, you will be responsible for developing and delivering high-quality programming that meets the needs of children and supports their growth at the centre.**Key Responsibilities:**Develop...
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Parts Distribution Team Lead
2 weeks ago
Edmonton, Alberta, Canada International Full time**Job Summary**We are seeking an experienced Parts Distribution Team Lead to join our team. As a critical member of our logistics operations, you will play a key role in ensuring the efficient and profitable utilization of manpower, facilities, equipment, and funds at our distribution centre.**Key Responsibilities**Direct and coordinate logistics operations...
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Sales Team Lead
2 weeks ago
Edmonton, Alberta, Canada Procom Full timeAbout the RoleProcom is a leading IT staffing and contract workforce services provider, seeking a seasoned sales leader to spearhead client acquisition and revenue expansion efforts in Edmonton.This strategic leadership position demands strong sales ability, as you will be responsible for growing and leading our Account Management team and expanding our...
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Edmonton, Alberta, Canada Alberta Health Services Full timeThe Alberta Health Services invites applications for the role of Medical Lead, Addiction Recovery Centre. This position oversees the clinical aspects of detoxification treatment, ensuring the highest standards of patient care.As a leader in addiction medicine, you will be responsible for direct supervision of the clinical team, adherence to protocols, and...