Sales Operations Specialist

• Location 26550 ACHESON RD,ACHESON, AB, T7X 6B2,Canada
• Base Pay $60,000.00 - $75,000.00 / Year
• Employee Type FT Exempt
• Required Degree High school
• Manage Others No

JOIN A COMPANY THAT’S GOING PLACES
We are seeking a Sales Operations Specialist to take ownership of the systems, processes, and insights that support our sales team.

Your mandate is to help our sales representatives stay organized, focus on the right opportunities, and convert more leads into business. You will manage our existing sales operations while identifying and implementing improvements that strengthen accountability, productivity, and sales performance.

HubSpot will be central to your work. We recently introduced a lead pipeline generator and activated HubSpot’s prospecting agent. You will help turn that prospecting activity into a consistent, measurable sales process, ensuring leads are qualified, assigned, followed up on, and moved through the pipeline.

This role requires someone who can manage the details, understand the data, and turn findings into practical improvements.

WHY YOU’LL LOVE WORKING HERE

• Company Vehicle
• Extended Health & Dental Benefits
• Flexible Health Spending Account
• Employee Family Assistance Program
• Wealth Benefits – Group Matching RRSP.
• Generous Paid Time Off Program
• Company closure between Christmas and New Year.
• Competitive Wages
• Making a difference in our communities

WHAT YOU’LL DO

HubSpot and Pipeline Ownership

• Own day-to-day HubSpot administration, including contact and company records, deal pipelines, workflows, reporting, and automation.
• Maintain accurate, complete, and organized CRM data, including managing duplicates, enrichment, ownership, and record consistency.
• Establish and maintain clear standards for lead qualification, deal stages, required information, and next steps.
• Ensure new leads reach the appropriate sales representative and receive timely follow-up.
• Monitor our lead generation tools and HubSpot prospecting agent, assessing the quality and progression of generated leads.
• Work with our AI and technical team to troubleshoot workflows, improve lead enrichment and routing, and verify that automations produce accurate records and appropriate follow-up tasks.

Sales Team Organization and Accountability

• Establish a consistent rhythm for pipeline reviews, opportunity updates, and follow-up.
• Help sales representatives prioritize prospecting, active opportunities, and overdue actions.
• Identify stalled deals, missing information, and missed follow-ups, and work with representatives and sales leadership to address them.
• Ensure active opportunities have a clear owner, current status, and documented next step.
• Train and support the team on HubSpot, sales processes, and CRM expectations.
• Reinforce consistent adoption of agreed processes and provide leadership with visibility into gaps requiring attention.

Analytics and Conversion Improvement

• Build and maintain dashboards that show lead volume, response times, sales activity, pipeline progression, and conversion rates.
• Track conversion at each stage, from initial lead through qualification, quoting, and closed business.
• Analyze performance by lead source, representative, and business line.
• Assess lead quality and identify where opportunities stall or fall out of the pipeline.
• Investigate lost opportunities and identify patterns that can inform better qualification, outreach, and follow-up.
• Recommend practical improvements, implement agreed changes, and measure their impact.
• Present findings and recommended actions clearly to sales leadership.

Process Improvement and Sales Productivity

• Manage, document, and improve existing sales processes.
• Reduce manual administrative work through practical workflows and automation.
• Identify successful sales practices and turn them into repeatable processes the team can adopt.
• Clearly document automa