Business Consultant

About Centric Software Centric Software stands at the forefront of innovation, delivering cutting‑edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast‑moving consumer goods market, empowering businesses to manage, optimise, and execute their critical processes with ease. Our story is one of fast growth, huge opportunities and great challenges, which means we’re looking for the brightest and best to join our team. Wherever you are, why not be part of something extraordinary? Role Overviewh3> You will provide business consulting and be part of implementation teams in designing and delivering Centric 8 Solutions focused on the Retail, Apparel & Footwear Industry, fast‑moving consumer goods (FMCG) and High‑Fashion market. Manage deployment projects per Centric’s agile deployment methodology, delivering customer solution model per out‑of‑the‑box Centric 8 (PLM) use cases and configuration points and Centric's Agile processes. Conduct customer business process analysis, information modelling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process‑system alignment practices, process‑system validation and training and on‑going customer care. The goal is to contribute to the client’s long‑lasting success so that our reputation can expand along with our clientele. Responsibilities Ensure a utilization target of 80% is met by: meeting with assigned clients and performing an initial assessment of a problematic situation; collecting information about the client’s business process, IT landscape and data usage through a variety of methods (business process analyses, interviews, surveys, reports, RFI, etc.); analysing and interpreting process and data to unearth weaknesses and problems, and understanding the causes; formulating & documenting recommendations and configuring C8 with attention to the client’s wishes, C8 capabilities and budget limitations; presenting solution findings and suggestions to clients with justification, recommendation and practical advice; training customers on C8 solution according to the Centric training offerings throughout the different phases of the project; organising and executing assigned C8 software implementation projects as per the scope in the statement of work; developing detailed implementation‑ and communication plans, including timelines, budget, resource and progress tracking details to drive small or big C8 change initiatives; assisting the client in implementing the plan and resolving any occasional discrepancies – change management / project management; providing guidance based on experience and Centric best practices for any occurring problems, issues and planning dependencies – conflict management/project management; maintaining quality standards regarding methodologies, documentation, progress tracking, project administration by using internal Centric systems; coaching others and sharing your experiences and knowledge. Skills Fluent in German & English Execute Centric implementation methodologies Process analysis methodology Requirements gathering & sharing Workshop Management Familiar with Agile way of working Translate process information and customer requirements into C8 functionality Communication skills (internal / external) Feedback loop to project team Conflict Management Escalation Management Create, present and recommend C8 solution options Training skills internal / external Presentation Skills & Storytelling Time Management & Time Tracking Budget Management The ability to work in a team Support Change Management Qualifications Bachelor in Fashion Textile / Business Management or similar Fashion Product Development Fashion Designer Does not need to come from a software company per se Business process mapping – BPM or other methodologies Basic Project Management – Prince 2 foundation or equal MS Office PLM Knowledge Atlassian (Confluence & Jira) Travel Requirements Assume 3 days per week on site at the different customer locations throughout Europe Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. #J-18808-Ljbffr