Graphic Designer

Overview Company Description: Indigo is dedicated to telling stories and creating experiences. We are looking for bright, energetic and customer-focused people to help bring our mission to life in our 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer opportunities at our retail stores, distribution centres, and home office for individuals who share our passions and want to be part of a dynamic and enriching culture. Who We Are: We are Canada’s Cultural Department Store, love books and all things beautiful, and strive to make books a central part of our customers’ lives. Our Principles: We exist to add joy to our customers’ lives; we aim to create joyful moments; we treat each other as friends; we inspire each other; we seek creativity and innovation; we give back to the communities in which we operate. Job Description Mission The Graphic Designer is responsible for creating unique, original and on-brand graphics for use in marketing campaigns, in-store and digital artwork, and other internal initiatives. The Graphic Designer reports to the Manager, Art Direction and collaborates with cross-functional partners to ensure Indigo’s brand is communicated in a strong and consistent manner, inspiring and engaging our customers. Key Performance Metrics Delivery of unique and creative artwork and graphics that meet brand objectives On-time, on-spec, within-budget delivery of all graphics and artwork Positive consumer response and brand-appropriate design Satisfaction of cross-functional partners and internal customers Key Accountabilities Functional Design and creation of impactful graphics for campaign materials, in-store artwork and other initiatives as directed Execute designs and apply Indigo branding aesthetics, ensuring consistency and effective messaging hierarchy Develop integrated production-ready artwork that spans all digital and print mediums Contribute to presentations and development of concepts as required Stay up-to-date with emerging trends to ensure Indigo’s in-store and advertising presence meets the highest design, quality and content standards Advocate for the customer by placing them at the forefront of design decisions Identify and anticipate customer expectations and needs Embrace technology and AI tools that support or enhance studio work Challenge the status quo by identifying areas for improvement and working to resolve them People Collaborate with others to drive flexible and iterative solutions Share technical knowledge and learn from others Work with team members across the studio and cross-functionally to build relationships and achieve outcomes Encourage open feedback and diverse perspectives Cultural Model Indigo’s beliefs and convey a positive image Celebrate diversity of thought and maintain an open mindset Foster a culture of continual learning, enabling risk-taking without fear of mistakes Champion and influence change within the team and organization Scope Reports to: Manager, Art Direction Manager of Record (MOR): VP, Creative Studio Key Relationships Internal: Visual Merchandising, Marketing, Merchants Qualifications Work Experience / Education / Certifications Degree or diploma in graphic design or a design-related field Minimum 5 years of experience in an agency or in-house creative shop Prior experience supporting national brands is an asset Tools Extensive knowledge and experience in Adobe Creative Suite Advanced use of Figma Extensive knowledge and experience creating content for social media Competencies / Skills / Attributes Excellent conceptual, visualization and design skills Demonstrated skills in graphic design and brand development Strong understanding of typography and graphic design Understanding of industry standards and best practices for design in a retail environment Dynamic, driven, team-oriented with the ability to handle constructive criticism Excellent organizational and communication skills Ability to meet tight deadlines in a fast-paced environment Ability to balance deadlines and resources with style and quality Ability to create storytelling through social media platforms Additional Information Indigo is committed to communities, customers and colleagues, promoting diversity and inclusion. We welcome applicants from all backgrounds and identities; accommodations are available upon request. Please contact Human Resources at if you require an accommodation during the recruitment process. Welcome Home #J-18808-Ljbffr