Lead Casino Server Supervisor
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Lead casino table service with Great Canadian Entertainment while applying cash handling, communication, and guest escalation skills. This dual role includes supervisory coverage.
Reporting to the Manager, Food & Beverage, the Lead Server primarily serves casino guests while providing light supervision when managers are absent. The position requires collaboration, multitasking, and strong interpersonal communication. It supports service standards, team questions, shift organization, and a safe, welcoming workplace.
Key Responsibilities:
- Provide full table service following established standards
- Clean, bus, and set tables throughout shifts
- Handle customer escalations, including meal voids or comps
- Assign sections to servers, bartenders, and hosts
- Complete opening, closing, and shift support duties
Requirements:
- High school diploma or equivalent required
- Proven leadership skills and qualities
- Cash handling and point-of-sale experience required
- Micros knowledge and WHMIS training are assets
- Ability to obtain a Gaming License
Bring casino service, leadership, and organizational skills to Great Canadian Entertainment’s Lead Server responsibilities and guest-focused operations.
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