Director, Technical Consultant

1 week ago

Canada Ramp Full time

Employer Industry: Financial Technology Why consider this job opportunity: Opportunity for career advancement and growth within the organization 100% medical, dental, and vision insurance coverage for you, with partial coverage for dependents Flexible PTO and WFH stipend to support your home office needs Robust benefits package including a 401k with employer match and fertility HRA (up to $5,000 per year) Chance to lead a high-performance team and influence the delivery of technical solutions What to Expect (Job Responsibilities): Manage and coach a team of Technical Consultants to ensure consistent delivery and customer satisfaction Own hiring, onboarding, and performance management for your team, fostering an inclusive culture Oversee the execution of activation and expansion engagements aligned with Ramp’s goals Act as a point of escalation for technical blockers or project challenges, guiding team members through issues Drive operational rigor through forecast planning, workload balancing, and continuous process improvement What is Required (Qualifications): 5+ years of experience in solutions management, technical consulting, customer success, or implementation leadership 2-3 years of experience managing individual contributors and owning team outcomes Proven ability to balance hands‑on project work with people leadership and internal operations Deep understanding of ERP systems (e.g., NetSuite, Sage Intacct, Microsoft Dynamics), APIs, and finance/accounting workflows Strong people management and coaching skills, with experience developing individual contributors How to Stand Out (Preferred Qualifications): Experience in a high‑growth, fast‑changing environment Exceptional communication skills, able to advocate for your team and align stakeholders Proven success in cross‑functional collaboration with various teams including Product, Engineering, and Sales Additional Information: We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to this principle, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr

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