Senior Hr Operations Manager

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world’s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our quantum computers — the world’s largest — feature QPUs with sub-second response times and can be deployed on-premises or accessed through our quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our quantum systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we’re shaping the quantum-driven industrial and societal advancements of tomorrow: .
You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc.Magazine, Wired and across many whitepapers.
At D-Wave, we’re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow.
About the role We are looking for a thoughtful, execution-driven
Senior Manager, HR Operations
to
help lead and scale
global HR programs that deliver both exceptional employee experiences and strong operational foundations.
This role sits at the intersection of
people, processes, and technology, with a focus on advancing a
modern, elegant, tech-enabled HR operating model. You will focus on the
HR Operations components of talent programs and the delivery of HR services, where a well-integrated HR technology stack is core to driving process improvements, efficiency gains, and a seamless, customized employee experience.
As a force multiplier for HR, you will partner closely with HR leadership, business stakeholders, and regional teams to translate strategy into execution—enabling scalable program delivery, optimizing service operations, and leveraging technology, automation, and AI to increase impact across the organization.
What you'll do HR Programs & Service Delivery
Drive execution of the
HR Operations components of Talent Programs, ensuring scalable, consistent, and high-quality delivery
Project manage HR Operations workstreams across talent initiatives, from requirements through rollout and adoption
Oversee delivery of core HR services, ensuring efficiency, accuracy, and a strong employee experience
Ensure consistent execution across regions while accommodating local requirements
Process Optimization, Employee Experience & AI Enablement
Design and optimize HR processes with a focus on employee experience, clarity, and ease of use
Drive
process improvements
to streamline workflows, reduce manual effort, and improve service delivery
Identify and implement opportunities to leverage
automation and AI
to enhance HR operations
Support and scale practical AI use cases (e.G., employee support tools, onboarding guidance, automated documentation, case routing, knowledge access)
Ensure processes are well-documented, scalable, and consistently executed with strong attention to detail
HR Technology & Integrated Systems
Partner with HRIS and IT to implement, integrate, and optimize HR systems and tools
Contribute to the evolution of an
integrated HR technology stack
that enables efficient operations and a seamless employee experience
Identify opportunities to better connect systems, workflows, and data to improve end-to-end HR service delivery
Leverage system capabilities, data, and insights to drive continuous improvement
Ensure HR processes align with
SOC 2 and SOX controls, protecting data integrity and privacy
Partner with IT and Security to manage access controls and timely provisioning and de-provisioning
Maintain HR policies and support compliance with regulatory requirements (e.G., GDPR)
Support audit readiness, including documentation, internal reviews, and audit coordination
Promote responsible and compliant use of AI within HR processes
Change Management & Stakeholder Partnership
Lead change management for initiatives such as system implementations and policy updates
Build strong relationships with stakeholders across HR, Legal, IT, Finance, and business teams
Collaborate with regional teams to ensure alignment while supporting local needs
Communicate program updates, risks, and insights effectively
Drive adoption of new processes and technologies through training, enablement, and clear communication
Required
Bachelor’s degree