Business Programs

Overview

• Job title: Business Programs & Solutions Specialist (Integration & Platform Solutions Developer)
• Employer: City of Toronto
• Job ID: 58595
• Job Category: Policy, Planning & Research
• Division & Section: Economic Development & Culture, EDC Program Support
• Work Location: City Hall, 100 Queen Street West
• Job Type & Duration: Full-time, Temporary - 12 months
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: Aug 27, 2025 - Sept 11, 2025

About the Division

The City of Toronto's Economic Development and Culture Division (EDC) strives to make Toronto a place where business and culture thrive. Our objectives are to advance Toronto’s prosperity, opportunity, and livability by fostering employment and investment opportunities, encouraging Toronto’s cultural vibrancy through enhanced cultural experiences, and by engaging partners in the planning and development of the City’s economic and cultural resources.

Job Summary

In this role, you’ll partner with business teams to design and deliver solutions that improve how we operate and make decisions. Sometimes that means customizing or integrating existing platforms like Atlassian, Salesforce and SmartSimple. Other times, it’s about bringing data to life through visualizations with Power BI. At the heart of it, you’ll be finding efficiencies, connecting systems, and unlocking insights that help us work better together. From idea to launch, you’ll be hands-on while also guiding the team through the full development lifecycle. You will also:

• Shape solutions that matter – design and deliver applications and integrations that streamline how our teams work and make decisions.
• Customize and extend powerful platforms like Salesforce, Atlassian, and SmartSimple to fit our unique needs.
• Bring data to life – build engaging dashboards and visualizations in Power BI that help leaders act with confidence.
• Connect the dots - create smarter, more efficient ways for systems and data to work together.
• Lead from idea to launch – guiding projects through planning, development, testing, and rollout, while keeping business goals front and center.
• Collaborate and mentor – work with analysts, teammates, and stakeholders, sharing expertise and helping the team grow.

Major Responsibilities

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Provides leadership and guidance to staff, fostering teamwork, high performance, continuous learning, and innovation.
• May oversee daily operations, including task coordination, scheduling, performance evaluation, and HR-related activities such as vacation approvals and grievance resolution.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Leads a team of IT staff in designing, developing, or supporting solutions to satisfy challenging business needs.
• Leads team members through the application development life cycle to produce business solutions in conformance with Corporate and Divisional technical directions and industrial best practices.
• Leads various stages of projects and project team members and resources, and collaborates closely with Project Managers, stakeholders and business units.
• Leads the definition and evolution of the integrated change management process involving development teams, the Quality Assurance team, and Infrastructure and/or Help Desk teams.
• Promotes modern software methodologies and best practices to better me