Guest Services Supervisor
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Lead guest services operations with Aramark, coordinating front desk coverage, registration, transportation, and concierge support across the conference center.
As Guest Services Supervisor, you oversee department work under the Guest Service Manager. You supervise support staff, train front desk and concierge personnel, and help ensure consistent guest service. The position includes property management systems, reservations, guest concerns, and operational procedures.
Key Responsibilities:
- Supervise Guest Services Support Staff across continuous coverage
- Coordinate guest registration and transportation functions
- Train Front Desk and Concierge personnel
- Oversee check in, check out, and telephone service
- Follow up on guest concerns promptly
Requirements:
- Experience across guest services functions
- Strong personal computer knowledge
- Ability to lead, motivate, and communicate effectively
- Strong organizational abilities
- Preferably two years in hospitality services or similar work
Use guest services leadership, organization, and communication skills to support Aramark’s conference center experience.
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