Operations Associate, Clinical Assessment Technologies

2 days ago


Canada Worldwide Clinical Trials Full time

Who we are

Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.


Our talented team of 3,000+ professionals spans 60+ countries. We are united in cause with our customers to improve the lives of patients through new and innovative therapies.


Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us


What the Operations Associate, Clinical Assessment Technologies does at Worldwide


The Operations Associate has primary responsibility for carrying out all daily aspects of the operational work related to rater selection, rater certification/qualification, rater training content, scale acquisition, surveillance maintenance, workbook/source document, for Worldwide Clinical Trials, Inc. (WCT). The Operations Associate is responsible for ensuring all assigned projects are conducted in a timely fashion and in a manner compliant with SOPs and ICH/GCP/regulatory guidelines. The Operations Associate works under the direction of the Operations Manager, Clinical Assessment Technologies (CAT).


What you will do

  • Track the collection, entry, and distribution of rater experience qualification data
  • Review and may develop study specific rater training web portal specifications for portal readiness
  • Assist in coordinating logistical matters and prepare materials for Investigators’ Meetings, which Associate may attend
  • Edit / format materials such as for rater training, including Excel spreadsheets, PowerPoint training slides, and Microsoft Word
  • Conduct scale management activities, such as obtaining scale licenses, translations, regulatory authorizations, and Sponsor approvals
  • Track incoming source documentation to ensure timeliness of source reviews and provide data to the Sponsor and study team
  • Communicate with research sites to ensure rater training and data surveillance plan guidelines are followed
  • Provide CAT data for the CAT Final Study Report completion and ensure proper formatting of document

What you will bring to the role

  • Highly organized, detail- and service-oriented
  • Meets timelines consistently and be able to effectively work under pressure
  • Skilled in written and verbal communication in order to clearly and concisely present information
  • High level of interpersonal skills in a fast-paced, deadline oriented, and changing environment
  • Able to manage multiple tasks and many administrative details in a fast-paced and constantly changing environment
  • Excellent proficiency in all MS-Office applications, including Microsoft Word, Adobe, Excel, and PowerPoint

Your experience

  • Preferred minimum of Associates degree
  • At least 1+ years clinical trial experience
  • Demonstrable knowledge of operational aspects Phase I-IV clinical
  • Ample knowledge of SOPs and ICH/GCP/regulatory guidelines
  • Competency working with data and numbers
  • Fluency in English (will be required to write, speak and understand English to conduct day-to-day business)
  • The role requires travel domestically and internationally in order to attend key meetings. The global nature of the position may also require the incumbent to occasionally manage their time flexibly in order to be responsive to stakeholders in different time zones.


Why Worldwide

We love knowing that someone is going to have a better life because of the work we do.

For more information on Worldwide, visit or connect with us on LinkedIn .



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