Automotive Service Appointment Coordinator

7 days ago

north vancouver, metro vancouver regional district, Canada Tribe513 Full-time $30,000

Coordinate automotive service appointments at Jim Pattison Toyota Northshore using strong scheduling and customer communication skills. This full-time role runs Tuesday to Saturday.

As a Service Appointment Coordinator, you support the dealership’s Service Department and report to the Service Manager. You will manage customer communications, gather vehicle information, and help create a seamless experience from first contact through vehicle delivery.

Key Responsibilities:

  • Schedule and confirm appointments across phone, email, and online channels
  • Greet customers and gather vehicle and service information
  • Coordinate appointment capacity with Service Advisors and technicians
  • Follow up on reminders, updates, and vehicle status
  • Maintain accurate dealership customer and vehicle records

Requirements:

  • Previous customer-facing, administrative, or automotive service experience preferred
  • Dealership management system or scheduling software experience is an asset
  • Exceptional verbal and written communication skills
  • Strong organization, accuracy, and multitasking abilities
  • Valid BC Driver’s License and satisfactory Driver’s Abstract required

Bring organized scheduling, professional communication, and automotive service coordination skills to Jim Pattison Toyota Northshore’s Service Department.

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