Automotive Service Appointment Coordinator
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Coordinate automotive service appointments at Jim Pattison Toyota Northshore using strong scheduling and customer communication skills. This full-time role runs Tuesday to Saturday.
As a Service Appointment Coordinator, you support the dealership’s Service Department and report to the Service Manager. You will manage customer communications, gather vehicle information, and help create a seamless experience from first contact through vehicle delivery.
Key Responsibilities:
- Schedule and confirm appointments across phone, email, and online channels
- Greet customers and gather vehicle and service information
- Coordinate appointment capacity with Service Advisors and technicians
- Follow up on reminders, updates, and vehicle status
- Maintain accurate dealership customer and vehicle records
Requirements:
- Previous customer-facing, administrative, or automotive service experience preferred
- Dealership management system or scheduling software experience is an asset
- Exceptional verbal and written communication skills
- Strong organization, accuracy, and multitasking abilities
- Valid BC Driver’s License and satisfactory Driver’s Abstract required
Bring organized scheduling, professional communication, and automotive service coordination skills to Jim Pattison Toyota Northshore’s Service Department.
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