Hybrid Application Support Analyst

2 days ago

Remote, Canada nelnet Full-time

Nelnet Canada seeks an Application Support Analyst to provide end-to-end production support for .NET/C# based Web/Desktop applications. The role prioritizes stability, incident resolution, and continuous service improvement through collaboration with business and IT stakeholders.

The position requires 3+ years in a similar role, ITIL expertise, and experience with ServiceNow/JIRA, SQL, and control-m related tooling.

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