Brandt Bilingual Customer Service Representative
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In this role, you will respond to parts inquiries, process orders, and collaborate with vendors to ensure customer demands are met. Your ability to actively listen and offer tailored recommendations will be crucial in maintaining customer satisfaction and managing expectations. Various shifts are available to accommodate our 24/7 operation.
Key Responsibilities:
• Answer parts and pricing inquiries swiftly and accurately
• Create a positive customer service experience through engagement
• Ensure accurate processing of parts orders
• Confirm inventory status and manage shipping timelines
• Collaborate with team members for seamless service delivery
Requirements:
• Excellent bilingual communication in French and English
• Strong problem-solving and detail-focused skills
• Proficient in multitasking across web applications
• Experience in a call center environment is advantageous
• Willingness to work flexible shifts
Enhance your career at Brandt by utilizing your bilingual expertise in a supportive customer-centric role.
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