SVP, Payments

Join to apply for the SVP, Payments & Deposits role at Peoples Group About The Role The SVP, Payments & Deposits plays a pivotal role in shaping the future of our business. Reporting directly to Peoples Group’s CEO, the role is responsible for overseeing and optimizing our transaction banking services (payments and deposits) while supporting financial innovation across the organization. You will lead the strategy and management of solutions for fintechs and consumers, leveraging emerging technologies and market trends to enhance the organization’s strategic direction and competitiveness. You will be instrumental in managing the institution’s financial health, driving business performance, and identifying new opportunities for growth. As a key member of the leadership team, you will work closely with internal stakeholders and external partners to ensure that our financial strategies align with both short-term goals and long-term objectives. The ideal candidate will possess a deep understanding of financial markets, advanced management of payments and deposits products, and emerging financial technologies. You will be a visionary leader with the ability to navigate complex financial challenges, while fostering a culture of innovation and collaboration across the payments and deposits teams. About You As the Senior Vice President of Payments & Deposits, you will bring a wealth of experience and a forward‑thinking mindset to the evolving landscape of payments and deposits. You have a proven track record of leadership in deposits and the performance of the bank’s payments and deposits products across all client segments. You are a results‑oriented individual with deep expertise in overseeing payments and deposit products, including business accounts, savings, GICs and payments solutions such as EFT, bill payment, Interac eTransfer, and credit card issuing and acquiring. You thrive in a fast‑paced and dynamic environment and have the ability to communicate a strategic vision and have consistently driven growth and optimised financial performance across complex organizations. You are known for your ability to anticipate market trends, proactively address financial challenges, and actively implement forward‑looking solutions that align with organisational goals. As a people leader at Peoples Group, you are strength‑based, engagement‑focused and performance‑oriented. You create a culture of innovation, collaboration, continuous improvement and operational excellence within your team. About The Day To Day Strategic Leadership Define and execute the long‑term vision and roadmap for payments and deposit products, including business accounts, savings, GICs and payments solutions such as EFT, bill payment, Interac eTransfer, and credit card issuing and acquiring. Lead strategy to modernise the bank’s payments infrastructure in alignment with Payments Canada modernization efforts (e.g., RTR). Serve as the board‑facing leader with credibility to engage effectively with executive leadership and board members. Act as a visible ambassador for Peoples, enhancing brand recognition through strategic social media engagement and public speaking. Maintain a best‑in‑class understanding of market trends, translating insights into actionable strategies that inform internal decision‑making and external positioning. Champion the bank’s voice in the industry by contributing to thought leadership initiatives, including white papers, webinars and media commentary. Product Innovation Oversee the full product lifecycle from ideation to launch and optimisation. Drive product profitability, pricing strategies and customer experience enhancements. Monitor market trends, fintech partnerships and emerging technologies to inform product development. Risk Management Excellence Ensure risk management and compliance with OSFI, FINTRAC and Payments Canada regulations. Collaborate with Technology, Operations and Risk to ensure robust and scalable product delivery. Leadership & Talent Development Lead and inspire a high‑performing team of product strategists, fostering a culture of excellence and continuous improvement. Provide training and development opportunities to enhance the skills and knowledge of team members. Set performance goals and conduct regular performance evaluations. Encourage collaboration and open communication within the team to drive innovation and efficiency. Recognise and reward outstanding performance, promoting a positive and motivating work environment. Develop succession plans to ensure continuity and stability within the department. Stay updated on industry best practices and incorporate them into team processes and workflows. Qualifications Minimum of 20 years of experience in banking with deep expertise in payments and deposits products. Proven track record of leading large‑scale product transformations and digital initiatives with executive presence and thought leadership capabilities, representing the bank at industry conferences, panels and public forums. Strong understanding of Canadian regulatory frameworks and payments ecosystem. Strong understanding of the Canadian Fintech ecosystem and market trends. Exceptional leadership, communication and stakeholder management skills. Bachelor’s degree in Business, Finance or related field; MBA or equivalent preferred. About Us Peoples Group is a boutique financial institution with offices located in Vancouver, Calgary, Toronto and Montreal. With over 35 years in the Canadian marketplace, our mission is to exceed our customers’ expectations by delivering exceptional customer service backed by extensive product knowledge and experience. Within the Group are Peoples Trust Company and Peoples Bank of Canada (collectively called “Peoples”). Our culture is formed by our values: Trustworthy, Creative, Willing. We believe people don’t choose a company to work for; they join a company. We prioritise risk‑based practices and procedures to remain risk‑intelligent and compliant, and we value people, building relationships and focusing on strengths; we execute with passion. Work Environment Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in‑office and remote work. Typical hours are Monday‑Friday between 8:00 am and 5:00 pm, with flexibility around start/end times. The position is based in Toronto; candidates residing outside of the area may need to relocate. We Offer A hybrid work environment, enabling a balance between personal and professional life. Competitive salaries, profit sharing, RRSP matching and benefits from day one. Generous paid time off to support a healthy work‑life balance. A strengths‑based approach, ensuring effective teamwork. A commitment to well‑being in five key areas: Financial, Physical, Social, Career and Community. NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Only applicants under consideration will be contacted. We value and celebrate individuality while fostering an inclusive workplace for everyone. If there’s any way we can support or accommodate you during the selection process, please let us know. #J-18808-Ljbffr