Sales Operations Specialist

Job Title: Sales Operations & Development Specialist Location: Toronto, ON (Hybrid)Department: CC US – SalesReports to: Chris / CC US LeadershipType: Full-Time About Creative Clicks Creative Clicks is a global performance marketing company operating in 65+ countries with 200+ employees across North America, Europe, and Asia. We build and scale digital subscription products using data-driven performance marketing, paid social, and high-volume creative production. Our North America team is rapidly growing and expanding our sales infrastructure — and this role will be a key part of that growth. The Opportunity — A Hybrid Role Designed for Growth We are looking for a Sales Operations & Development Specialist — a hybrid role combining operational sales support, pipeline development, and lead generation. This position is ideal for someone who: Enjoys working behind the scenes to help the sales team run efficiently Is strong in data research, lead sourcing, AI tools, and process optimization Wants a path that can grow into Sales Operations or full-cycle Sales, depending on performance and preference Can support initiatives across Medicare, inbound generation, sales reporting, and new revenue tools This is an essential early hire for the CC US sales engine. We are looking for someone who wants to grow quickly and take ownership. Key Responsibilities Sales Operations (50%) Manage and optimize CRM workflows, pipeline accuracy, and lead routing Build, clean, and maintain targeted prospect lists Conduct data scraping, enrichment, and audience segmentation Test and implement AI-powered tools to increase inbound and outbound efficiency Monitor performance of automation tools and report results Support internal reporting, including weekly KPIs, funnel analysis, and revenue-impact dashboards Assist in operational support for specific verticals (for example, Medicare) as opportunities arise Sales Development (50%) Generate qualified leads through research, cold outreach, and targeted prospecting Conduct initial discovery conversations and hand off qualified opportunities Collaborate with Account Executives to identify new market segments Manage outreach sequences and messaging across email, LinkedIn, and AI-assisted tools Support inbound lead qualification and follow-up Requirements Must-Haves Experience in pipeline development, lead sourcing, or SDR-type roles Strong proficiency with data scraping, prospecting tools, or AI lead-generation solutions Analytical mindset with the ability to report on tool performance and effectivenessAbility to work independently with speed and ownership Strong written communication and research skills Interest in a hybrid role that blends operations and sales development Nice-to-Haves CRM experience (HubSpot preferred) Knowledge of Medicare or regulated verticals (not required) Experience testing automation tools or building lightweight workflows Exposure to performance marketing, lead generation, or subscription products Career Growth Path Option 1: Sales Operations Specialist / Manager Ownership of sales process, automation, reporting, CRM, and operational infrastructure. Option 2: Sales Development to Account Executive Full-cycle sales path for candidates interested in revenue-carrying roles. Both paths are valid. We will shape the development plan based on strengths and long-term goals. Why Join Creative Clicks US Fast-growing North America division with high visibility Opportunity to build foundational sales infrastructure Work with a global performance marketing organization Data-driven, experimentation-friendly environment Direct impact from day one #J-18808-Ljbffr