Pricing Specialist

4 weeks ago

Montreal, Canada Fuze Logistics Services Inc Full time

Pricing Specialist (Ocean Import/Export) - Montreal Office


Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.


Fuze Logistics Services is seeking a Pricing Specialist to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales and operations teams to ensure client satisfaction. This is an exciting opportunity for a dynamic and customer-oriented candidate, who is looking to become a part of a growing team This role also has the opportunity to evolve into a team lead position.


Job Summary:


  • Negotiate rates by offering strategic logistics solutions, become a key aspect of customer operations;
  • Offer consistently excellent customer service by effectively coordinating customer and carrier requirements, answering all questions and freight forwarding needs by phone or email, and resolving all customer, carrier and loading facility issues in a timely basis;
  • Submit bill of landing instructions to carriers in addition to preparing, processing, verifying for accuracy and dispatching all appropriate export documents;
  • Issue and/or approve invoices for customers and carriers;
  • Update the client proactively with the delivery;
  • Anticipate, address and resolve any issues with delayed or damaged shipments;
  • Update and maintain customer information in the database.


Qualifications:

  • 2 years minimum experience in Ocean Import and Export;
  • Quick, proactive, reliable, accountable and tech savvy;
  • Excellent communication skills in English;
  • Dynamic, good communication and customer service oriented;
  • Good learning, superior organizational and time management skills.

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