Customer Support Supervisor
4 weeks ago
Overview Toromont Cat is looking for a Customer Support Supervisor who will provide operational leadership to the on-site team and will be accountable for meeting critical business goals while leveraging global safety best practices and sustainable processes. While being the key point of contact to customers. Note: Rotational Schedule of 2 weeks in / 2 weeks out (remote site premium applies). Responsibilities Model the way for safe, environmentally sound and healthy work behaviours in support of Toromont's Health and Safety Policies, Programs and initiatives Motivate and develop Technicians and other team staff to achieve personal and team performance objectives as aligned to Regional and Corporate goals and established plans to ensure service key indicators are met Act as the key contact for daily customer inquiries and effectively resolve customer and supplier issues to ensure high customer loyalty Generate and present monthly reports including maintenance and production fleet performance reports Participate and lead strategic planning initiatives (which include but not limited to); succession planning, labour and parts planning, career development plans, product problem management and asset strategy planning Provide input on capital expenditure requirements, operating policies, communication and projects for Regional Operations Lead and take part in all meetings related to health and safety and product management Qualifications Minimum post-secondary education 3-5 years of experience in operations management/supervisor About Toromont Cat With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success #J-18808-Ljbffr
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Customer Support Supervisor
1 day ago
Northwestern Ontario, Canada Toromont Cat Full timeOverviewToromont Cat is looking for a Customer Support Supervisor who will provide operational leadership to the on-site team and will be accountable for meeting critical business goals while leveraging global safety best practices and sustainable processes. While being the key point of contact to customers.Note: Rotational Schedule of 2 weeks in / 2 weeks...
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Customer Support Supervisor — Remote Site Lead
3 weeks ago
Northwestern Ontario, Canada Toromont Cat Full timeA leading equipment dealer in Northwestern Ontario is seeking a Customer Support Supervisor to provide operational leadership and ensure high customer loyalty. The ideal candidate will have a minimum of post-secondary education and 3-5 years of experience in operations management. This role involves motivating the team, managing customer inquiries, and...
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Customer Support Supervisor — Remote Site Lead
3 weeks ago
Northwestern Ontario, Canada Toromont Cat Full timeA leading equipment dealer in Northwestern Ontario is seeking a Customer Support Supervisor to provide operational leadership and ensure high customer loyalty. The ideal candidate will have a minimum of post-secondary education and 3-5 years of experience in operations management. This role involves motivating the team, managing customer inquiries, and...
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Customer Support Supervisor
20 hours ago
Ontario, Canada TCAT Div of Toromont Industries Ltd Full timeToromont Cat is looking for a Customer Support Supervisor who will provide operational leadership to the on-site team and will be accountable for meeting critical business goals while leveraging global safety best practices and sustainable processes. While being the key point of contact to customers. _Note: Rotational Schedule of 2 weeks in / 2 weeks out...
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Customer Experience Consultant
4 weeks ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref 00014684 Closing Date : 2025-12-28 4:00 PM Attachments : View our CEC Recruitment Video About HSS As...
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Customer Experience Consultant
4 weeks ago
Southwestern Ontario, Canada Customer Experience Full timeCustomer Experience Consultant Salary : HSO Level G3 $77,704 - $84,182 per annum Location : Perth Metropolitan Area Unit / Division : Health Support Services Customer Experience Work Type : Fixed Term - Full Time, Permanent - Full Time Position No : Pool Ref Closing Date : 4:00 PM Attachments : View our CEC Recruitment Video About HSS As the Western...
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Customer Support Supervisor, Mining
20 hours ago
Ontario, Canada Toromont Full timeToromont Cat is looking for a Customer Support Supervisor who will provide operational leadership to the on-site team and will be accountable for meeting critical business goals while leveraging global safety best practices and sustainable processes. While being the key point of contact to customers. - Note: Rotational Schedule of 2 weeks in / 2 weeks out...
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Customer Support Supervisor
2 weeks ago
Thunder Bay, Ontario, PCG, Canada Toromont Cat Full timeToromont Cat is looking for a Customer Support Supervisor who will provide operational leadership to the on-site team and will be accountable for meeting critical business goals while leveraging global safety best practices and sustainable processes. While being the key point of contact to customers. Note: Rotational Schedule of 2 weeks in / 2 weeks out...
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Operations Supervisor
2 days ago
Northwestern Ontario, Canada FedEx Group Full timeThis is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day‑to‑day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential...
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Evening & Weekend Casino F&B Supervisor & Server
3 weeks ago
Northwestern Ontario, Canada Gateway Casinos and Entertainment Limited Full timeA leading gaming and entertainment company in Northwestern Ontario is seeking a part-time Supervisor to manage front-of-house activities and lead a motivated team. Your proactive leadership and customer-oriented approach will enhance the dining experience and promote quality service. The ideal candidate has 1-2 years of supervisory experience and possesses...
