Camping Team Lead
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Responsibilities:
* Provide supervision and leadership to the team members of the department, in partnership with the manager
* Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution
* Foster the growth and development of team members by training various standard operating procedures and processes
* Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager
* Perform administrative tasks related to their assigned department
* Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
* Promote company programs to team members and customers
* Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
* Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
* Assist in other areas of the store when business needs dictate
Qualifications:
* Two or more years of supervisory experience in a sales or service environment is preferred
* Open availability – this position will be required to work store opening and closing shifts, as well as on weekends
* High school diploma or equivalent is preferred
* Ability to evaluate customers’ needs and make recommendations based on needs
* Ability to provide superior customer service and exceed customer’s expectations
* Ability to use good judgment and logic
* Experience in a related field or outdoor lifestyle
* Knowledge of Bass Pro Shops & Cabela’s specific products is an assetBass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process. ### Benefits* Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
* Fun work environment
* Competitive wages
* Excellent benefits
* Unlimited career advancement opportunities
* Bass Pro Cares FundBass Pro Shops
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