Branch Manager, Commercial Insurance

Join to apply for the Branch Manager, Commercial Insurance role at BrokerLink . Being a part of BrokerLink means you live our values: act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts. We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism. We invest in you Your success is our success. We offer countless opportunities to grow in an environment that values our most important assets – you, our team. Hybrid work arrangement available. What You’ll Do Here Responsible for all day‑to‑day team management. Manage the Personal Insurance operations in the branch to achieve growth and profitability targets. Implement and monitor Personal Insurance objectives with respect to commission revenue, policy count, accounts receivable and quality of the books of business and expenses. Communicate, implement, and monitor strategies to ensure goals and objectives are attained. Work with other Personal Insurance Manager’s and Team Leads (PIM/TL) to ensure the quality of services and sales meets expected standards. Collaboratively analyze and resolve quality and customer service and sales problems with PIM’s to deliver on our Customer Value Proposition. Accountable for overall staffing and leadership of the team – motivate staff to participate in company objectives as well as continuously keeping front‑line staff informed of changes or new directions. Develop succession planning for all key positions. Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management. Provide ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports. Support the marketing and/or advertising initiatives and sales trade shows for the branch. What You Bring To The Table Post‑secondary education. 5‑8 years or more insurance industry experience, with extensive personal lines experience. Minimum 3 years management experience. CIP, CRM or CAIB designation preferred. Knowledge of Brokerage Management services and tools (TAM, SAVERS). Strong customer focus; understand the needs of the customer (internal and external); possess strong communication and people skills. Demonstrated ability to handle multiple priorities successfully. Strong analytical and organizational skills. We thank all applicants for their interest, but only those selected for an interview will be contacted. We are an equal opportunity employer. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. Please note that BrokerLink does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference #J-18808-Ljbffr