Accessibility Specialist

4 weeks ago

Toronto, Ontario, Canada Left Turn Right Turn Full time

Left Turn Right Turn (LTRT) is a rapidly growing consulting firm. We help our clients understand their current situation, develop a vision of a better future, and build a plan to get them there. Collectively, we're passionate about improving communities through the collaborative exploration of solutions in accessibility and transit. Our accessibility team works with organizations, including museums, couriers, parks, railways and other public and private organizations, to help them improve the accessibility of their services, locations, practices, and policies . We pride ourselves on offering: Pragmatic Solutions. Visionary Transformation.  (Alright, so it's a bit cheesy… but we like to think it's true). The LTRT team is creative, collaborative, and balanced.  These are our core values that embody our approach to everything. 

More information about our culture, compensation and what it's REALLY like to work with us can be found on our website. 

Responsibilities  

As an Accessibility Specialist, you would tackle a wide variety of projects, applying your smarts, experience, and creativity with our fun and dynamic team. You would actively engage in business development and foster relationships with clients. You would help us to build our company into the future. Most importantly, you'd bring a passion for working closely with clients to improve accessibility across Canada. 

Your responsibilities would include: 

  • Building long-term relationships of trust with clients and acting as their advisor, providing non-judgmental advice. 
  • Drafting proposals for new client projects. This includes developing consultation plans, work approaches, and budgets. 
  • Consulting people with disabilities about their needs and priorities. For example, developing and analyzing surveys or facilitating focus groups. 
  • Researching best practices relevant to each client. 
  • Assessing the accessibility of organizations' internal and external operations by reviewing policies, facilitating workshops with clients, user testing, or accessibility audits. 
  • Analyzing results of consultations, research, and assessments to infer trends, key themes, and root causes. 
  • Developing pragmatic and prioritized strategies for clients to improve accessibility and reduce barriers. 
  • Writing reports and creating presentations that summarize findings for non-expert audiences.  
  • Developing and delivering training, workshops and presentations on accessibility.  
  • Managing projects, including schedules, budgets, and ensuring deliverables are aligned with client expectations. 

Occasional travel may be required as our clients are spread across the country.  Disability-related exceptions to this requirement can be discussed.  

This is primarily a work-from-home position as LTRT does not currently maintain permanent office space. There are occasional opportunities for in-person gathering (for work or socializing) in the Greater Toronto Area (however candidates can be located anywhere in Canada).  

Here are some examples of how we are improving accessibility:  

  • We led public engagements for the Toronto Transit Commission to inform its next Multi-Year Accessibility Plan. 
  • We recruited and worked with people with disabilities to test proposed new signage at the National Gallery of Canada. We then made recommendations to improve its accessibility. 
  • We assessed the accessibility of the website and communications materials of the BC FireSmart program, made recommendations for improvements, and trained their staff on how to be more accessible. 
  • We audited the accessibility of a sample of offices and warehouses for various international couriers to inform their accessibility planning.  
  • We worked with three municipalities in the Saanich Peninsula to assess their current accessibility, engage with people with disabilities, and develop plans on how to make improvements in the next three years.  
  • We assessed the hiring, retention, and accommodation processes of a major manufacturer and recommended improvements. 
  • We delivered training on accessibility and disability (e.g. the Office of the Privacy Commissioner), accessible communications (e.g. Museum of History), accessible employment practices, and accessible transportation systems (e.g. City of Saskatoon). 

Qualifications  

Do you have some or all of the following? 

  • A degree in a relevant field or related experience. 
  • 3-10 years of relevant professional experience is desirable. 
  • Oral and written fluency in English (required).  
  • Oral and written French language fluency (very significant asset) 
  • A passion for improving accessibility, developed and demonstrated through meaningful personal connections with the disability community. 
  • Critical thinking skills to apply frameworks of accessibility to identify real-world barriers, infer root causes, and recommend prioritized improvements. 
  • Advanced writing and communication skills, including the ability to explain complicated concepts in easy-to-understand language, orally and in writing. 
  • Project management skills. 
  • The ability to independently deliver high quality work while managing multiple project schedules and demands.  
  • A strong understanding of accessibility, disability inclusion, theories pertaining to disability, and sources of leading practices.  
  • Familiarity with relevant laws in Canada. 
  • Interpersonal skills that will facilitate positive interaction with people with disabilities, collaboration with colleagues, and building relationships of trust with clients.  
  • Interests outside of work and a willingness to play a board game now and again. 

Nice to-haves  

  • Expertise in digital accessibility, accessible documents, or the built environment 
  • Experience facilitating discussions with equity-denied groups, and/or teaching about disability and accessibility 
  • Lived experience with disability 

We are open to candidates across Canada.  

We are committed to reflecting the diversity of our communities and to supporting all our people to do their best work and be their whole selves. We strive to be an accessible workplace and offer accommodations for employees with disabilities. We welcome applications from Indigenous folks, people with disabilities, women, racialized people, and 2SLGBTQ candidates.  

Salary:  

Annual salary range for this position is $70,000 - $85,000, depending on experience.  

How to Apply  

If you think you are a good fit for us, we'd love to hear from you. Email your cover letter and resume to by March 14, 2025 . Please include Accessibility Specialist in the Subject line. Tip: Adding interesting tidbits about yourself in your cover letter is encouraged 

Disability-related and other accommodations are available for candidates selected for interviews (email ). 

Thank you for your application   

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