Field Service Engineering
4 weeks ago
SpaceBridge is currently looking for a Field Service Engineering to join our team in Montreal, Quebec. The chosen candidate will be responsible for the maintenance and troubleshooting support to our Hub Customers, integration and testing of our Hub products, and validation support for new products and features. Responsibilities: Responsible for all aspects of customer support from the time that a hub is accepted by the customer until a valid maintenance contract is in place. Lead the field integration and checkout testing of each system at the customer's site. Act as a front-line engineering person on the customer's site during the field installation. While on-site, both classroom and hands-on training would be provided to the customer For major problems, the intervention is to be provided on an emergency basis. For system upgrades of software firmware loads or reconfigurations of the equipment, appointments will be made with the customer. The customer support person will also periodically contact customers to ascertain the proper functioning of the hub and understand any difficulties or suggestions that are provided. Prompt response to customer service calls, performing a diagnostic review of the problem, and providing intervention. Maintain a database of service calls and responses, provide written reports on major issues, and update the Problem Report (PR) database for problems that need to be referred to engineering for corrective action. Maintain current knowledge of the deployed systems and as required receive training in order to stay current with the product. Interact with the customers to assess if they need upgrades to their hubs and help identify the possible upgrades working for the Product group. Review the system-level design for each specific project. Once the system has been built and preconfigured to spec, the incumbent will then be responsible for the completion of the overall system configuration (to customer frequency plan), debugging any system problems and completing the Factory Acceptance Testing. Lead numerous technical projects related to the SpaceBridge VSAT product line. Skills & Qualifications Bachelor's Degree or equivalent (preferably in Engineering) Minimum 5 years of experience in a similar position Availability to travel worldwide Strong verbal and written communication skills in English Knowledge and experience in satellite communications and radio engineering Must be able to work on shift work as required in order to support customers on a 24/7 basis Expert-level knowledge of IP, TCP, and UDP is required Expert-level knowledge of VPN and including IPSEC, and GRE Expert-level knowledge of routing and routing protocols #J-18808-Ljbffr
-
Field Service Engineer
2 weeks ago
Montreal, Canada ABB E-mobility Full timeJoin to apply for the Field Service Engineer role at ABB E‑mobility. ABB E‑mobility is seeking a Field Service Specialist in OTTAWA to commission new EV chargers, repair or maintain existing EV chargers, and proactively identify customers’ service and spare parts needs. Our Field Service Engineers are critical to the success of our business; they...
-
Field Service Engineer
2 days ago
Montreal, Canada ABB E-mobility Full timeJoin to apply for the Field Service Engineer role at ABB E‑mobility. ABB E‑mobility is seeking a Field Service Specialist in OTTAWA to commission new EV chargers, repair or maintain existing EV chargers, and proactively identify customers’ service and spare parts needs. Our Field Service Engineers are critical to the success of our business; they...
-
Field Based
2 days ago
Montreal, Quebec, Canada Phasor Engineering Inc Full timePHASOR Engineering Inc. is a dynamic Alberta based company specializing in engineering, design, and testing / commissioning of medium to high voltage electrical facilities. Focused on providing the most cost-effective and efficient solutions to power system engineering, we are involved in a diverse range of projects from preliminary engineering through to...
-
Field Service Engineer
1 week ago
Montreal, Canada Agfa-Gevaert Full timeSelect how often (in days) to receive an alert: Create Alert Agfa Graphics is a global leader in pre-press solutions for commercial printing, newspaper and packaging. In addition , we are greatly expanding our product range based on a fast - growing market such as large format industrial printing , developing state - of - the-art printers and inks for...
-
Field Service Engineer
1 day ago
Montreal, Canada Agfa-Gevaert Full timeSelect how often (in days) to receive an alert: Create Alert Agfa Graphics is a global leader in pre-press solutions for commercial printing, newspaper and packaging. In addition , we are greatly expanding our product range based on a fast - growing market such as large format industrial printing , developing state - of - the-art printers and inks for...
-
Field Service Engineer
2 days ago
Montreal, Canada Agfa-Gevaert Full timeSelect how often (in days) to receive an alert: Create AlertAgfa Graphics is a global leader in pre-press solutions for commercial printing, newspaper and packaging. In addition , we are greatly expanding our product range based on a fast - growing market such as large format industrial printing , developing state - of - the-art printers and inks for...
-
Field Service Engineer
3 weeks ago
Montreal, Canada Delong America Full timeCompany Description Delong America Inc is a Distribution Partner of Delong Instruments a.s.. Delong Instruments is a leading manufacturer and supplier of scientific equipment. At Delong America, we are responsible for sales, installation, after sales support, service, and maintenance of Delong products throughout Canada, the USA and much of the world. Job...
-
Field Service Engineer
3 weeks ago
Montreal, Canada Delong America Full timeCompany Description Delong America Inc is a Distribution Partner of Delong Instruments a.s.. Delong Instruments is a leading manufacturer and supplier of scientific equipment. At Delong America, we are responsible for sales, installation, after sales support, service, and maintenance of Delong products throughout Canada, the USA and much of the world. Job...
-
Field Service Engineer
2 weeks ago
Montreal, Canada Delong America Full timeDelong America Inc is a Distribution Partner of Delong Instruments a.s.. Delong Instruments is a leading manufacturer and supplier of scientific equipment. At Delong America, we are responsible for sales, installation, after sales support, service, and maintenance of Delong products throughout Canada, the USA and much of the world. Job Overview As a Field...
-
Field Engineer
4 days ago
Montreal, Canada CaptiveAire Systems Full timePosition Summary: The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in the Montreal area. The position will include both field and office work....