Salesforce Solution Architect, Experience Cloud

Salesforce Solution Architect, Experience Cloud Join to apply for the Salesforce Solution Architect, Experience Cloud role at NeuraFlash . Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. Opportunities Provide industry best practices and serve as a trusted client advisor Drive requirement gathering and serve as the Salesforce platform expert Work with the client to build out their strategy and roadmap, enabling both quick wins and longer‑term strategic goals Leverage Salesforce technology such as Experience Cloud, Service Cloud, and Knowledge Provide input on detailed design specifications, infrastructure, and project plans Translate business requirements into well‑architected solutions Coach and mentor junior technical and functional team members Follow and understand new Salesforce product and technical capabilities Required Qualifications Significant business process, technical consulting, or enterprise architecture experience 3+ years of CRM industry experience (Salesforce platform preferred) Proven ability to design and optimize business processes and integrate processes across disparate systems Understanding of basic UX principles Willing and able learner of new technologies Extremely strong written and oral communication Preferred Skills Expertise providing solution architecture on Salesforce Experience Cloud Salesforce certifications in Service Cloud and Experience Cloud Familiarity with charting tools (e.g., Lucidchart) Experience working alongside designers utilizing artifacts such as sitemaps, detailed mockups, and prototypes Involvement in design or development of custom web components Benefits & Culture Remote & In‑Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. Flexibility: We build a culture of trust and understanding, valuing good work over hours. You can take care of personal errands without worrying about strict hours. Collaboration: Your voice matters. We hold town halls & company meetings where executive team addresses any suggestions or questions, big or small. Celebrations: We enjoy fun activities—arm wrestling contests, costume parties, holiday sweaters. We celebrate big and small victories together. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Engineering and Information Technology Industry: Software Development #J-18808-Ljbffr