Business Process Analyst – Lean Six Sigma

4 weeks ago


Toronto, Canada Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! Full time

Business Process Analyst – Lean Six Sigma Evaluate current end-to-end business processes to identify inefficiencies, bottlenecks, and improvement opportunities. Conduct process analysis and recommend automation or optimization solutions to reduce cost and improve efficiency. Capture business requirements and design future-state process workflows. Create and maintain process documentation such as process maps, SOPs, and workflow diagrams using Visio/ARIS. Support process implementation and monitor performance during the control phase to ensure sustainability. Collect, analyze, and interpret process data to assess capability and performance (SPC, Minitab, Excel). Perform impact analysis and measure the effectiveness of process changes. Collaborate with business units, product owners, IT, and automation teams to gather requirements and resolve issues. Communicate process changes clearly to stakeholders and ensure alignment with organizational objectives. Lead or contribute to process improvement initiatives and manage project timelines and stakeholder coordination. Identify potential risks in process changes and develop mitigation strategies. Promote a culture of continuous improvement by applying Lean Six Sigma methodologies and industry best practices. Facilitate workshops, presentations, and discussions with diverse stakeholders, including executives. Ensure accuracy and completeness in process documentation and ongoing monitoring. Required Skills & Qualifications Bachelor’s degree in Engineering or Business. 6–8 years of experience in process improvement and product/application lifecycle development. Strong knowledge of Lean Six Sigma (LSS), DMAIC, Agile, and process improvement methodologies. Proficiency in process mapping tools (Visio, ARIS) and data analysis tools (SPC, Minitab, Excel). Ability to analyze complex processes, identify root causes, and develop actionable solutions. Excellent communication, presentation, and facilitation skills. Strong collaboration and teamwork capabilities across cross-functional teams. Project management skills including planning, risk mitigation, and stakeholder alignment. High attention to detail and diligence in documentation and process monitoring. Nice to Have Lean Six Sigma Green Belt or Black Belt. Experience in enterprise-level process modernization. Automation knowledge or familiarity. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr



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