Doorman Position at Humaniti Montreal

2 weeks ago

Montreal, Canada COGIR Immobilier Full time
We are looking for a customer service-oriented doorman to be the ambassador and main point of contact for our property in downtown Montreal. We are looking to fill a full-time or part-time position from Monday to Friday.
POSITION DESCRIPTION: Are you bilingual and would you like to have an hourly salary of $18.67?
The ideal candidate will be friendly, courteous, warm, caring and comfortable with people of all age groups.
- ensure policies and procedures for first class service are followed
- welcome residents, guests and those directed to the complex
- interact with all tenants and guests in a pleasant and professional manner
- answer the phone and handle calls
- Receive maintenance complaints from tenants and note them in the appropriate register
- receive and process incoming deliveries, shipments, mail and packages
ensure that the main entrance and workstation are always clean and tidy
- report any problem to the administration
- Intervene in the event of an incident (noise, safety, accident, etc.)
- carry out other tasks assigned to you
ROLE AND GENERAL RESPONSIBILITIES:
Analyze client needs
Ensure adequate communication between staff on different shifts
Greet visitors
Interact with your colleagues in response to client requests
Manage customer inquiries
Note and following up on all residents' requests
Provide a high level of customer service
EXPERIENCE AND QUALIFICATIONS:
A good working knowledge of French and English, both oral and written
1 year of relevant experience will be considered an important asset
BENEFITS:
Nightly Premium applicable at $1/hour
Uniform provided
Vacation
Consistent schedule
Indoor parking
JOB STATUS:
Several choices available
JOB SCHEDULE:
Multiple schedules available

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