Sales and Support Specialist Toronto
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As part of the largest gift service company in Canada, this Sales and Customer Service Representative role involves responding to customer inquiries and processing orders with precision. At our North Toronto location, you'll handle a variety of customer interactions through phone, email, and Live Chat, ensuring exceptional service while maintaining accurate order records.
Key Responsibilities:
• Manage incoming customer inquiries quickly and professionally
• Accurately process orders via phone, email, and Live Chat
• Provide timely information about products and order statuses
• Ensure effective solutions to customer issues are provided
• Collaborate with teams to guarantee prompt order fulfillment
Requirements:
• 3-5 years of experience in customer service and sales
• Strong verbal and written communication skills
• Excellent detail orientation and multitasking abilities
• Experience with ERP systems and Microsoft Office
• Sales-focused approach to customer interactions
Support Baskits' mission of delivering exceptional customer experiences, growing your career in a positive environment.
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