Infrastructure Planning Specialist

FortisBC Surrey, British Columbia, Canada Affiliation: MoveUP Employment Status: Full‑Time Regular Salary: $4,023.00 bi‑weekly Short‑term Incentive Eligible: No Workplace Flexibility: No Posting End Date: Open until filled. As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. We’re actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC’s Top Employers with a diverse team of over 2,800 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let’s shape a brighter future for B.C. Responsibilities Creates and maintains an Infrastructure Roadmap by researching and recommending future IT infrastructure technology architecture based on FortisBC business and technology needs, strategic fits, industry best practices, and product capabilities. Performs IT infrastructure capacity planning, technology evaluations and recommendations in conjunction with Enterprise Architecture, IT Applications and business units as necessary. Develops long‑term technology lifecycle strategy for IT infrastructure domains such as desktop hardware and software, storage and data recovery, server and data centre, voice and data technology, network and security, and communication and collaboration. Using the IT Infrastructure Technology Roadmap, identifies and prioritises IT infrastructure initiatives to plan appropriate projects. Identifies functional and technical requirements, defines project scope, identifies project resourcing requirements and develops project budget estimates. Prepares business cases for project funding approval. Manages a portfolio of IT Infrastructure projects, in coordination with external service providers and suppliers to ensure the effective and efficient delivery of business technology initiatives. Develops communication strategy regarding the infrastructure upgrade/change plans, site impacts, transition plans and responsibilities of all. Identifies potential conflicts arising from policies, standards and guidelines, or technology architecture, and recommends solutions for resolution. Identifies technical change management activities, and participates in quality control reviews and production turnover activities. Analyzes and processes complex IT infrastructure requests to ensure that the specified technology is appropriate for the clients’ needs, and that the technology will operate in FortisBC’s IT infrastructure environment. Determines the technology requirements and assesses the impact of the request, advising on alternatives and specifying the technical work in detail for FortisBC service delivery partners. Approves the technology requests when appropriate and ensures that the submitted requests are completed as required. Develops and maintains workflow procedures and processes, as well as IT guidelines, standards and policies such as security guidelines and policies related to the acceptable use of IT assets, desktop and server hardware and operating system standards, and server and storage virtualization guidelines. Performs duties of a minor nature related to the above duties which do not affect the rating of the job. Requirements Bachelor degree in Computer Sciences, Information Systems, or Business Administration (with an IT emphasis) or equivalent. Five (5) years directly related relevant work experience. Advanced knowledge of end‑user computing, data centre, server and virtualization, data storage and backup, networking, telecommunications, security and peripherals. Superior interpersonal and customer service skills. Superior written and oral communication and presentation skills. Excellent analytical and organisational skills, including the ability to work in a fast‑paced, changing environment. Competency in managing small to medium‑sized projects. Ability to analyse problems. Valid Class 5 British Columbia Driver’s licence. Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting lifelong‑career development. We also encourage volunteerism and nourish the need to give back to your community. To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles. #J-18808-Ljbffr