Operations Site Manager

Overview Operations Site Manager Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country. We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission is to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary Job Highlights The Operations Site Manager reports to the Director of Post Collection, manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. Responsibilities Manages the day-to-day operations of the depot(s) and provides daily support to Operations managers, supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities. Supervise, train, and evaluate site personnel, including drivers, helpers, ops supervisors and dispatchers. Develop and implement operational procedures to maximize efficiency and minimize costs. Responsible for the safety and DOT compliance of personnel reporting to that location, including OSHA and DOT. Manage incident reviews with Safety department to determine root causes and corrective actions for all injuries and incidents (motor vehicle, property damage and environmental spills). Oversee personnel needs of the department including selecting, coaching, disciplining, training employees and evaluating performance; provide input into termination, compensation, and promotion decisions per applicable agreements. Communicate with Customer Service and Sales as needed. Participate in regular P&L reviews to ensure budgets are met; develop and implement programs for optimal equipment utilization, maintenance, and labor and material costs. Conduct monthly safety meetings and training sessions; promote a “safety before schedule” mindset. Perform site inspections and address facility issues timely. Ensure quarterly random drug screens are performed. Perform fleet inspections (Fleet Walk). Responsible for route optimization. Interact with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establish IWS as a good corporate and valued resource. Prepare regular reports on site performance, safety, incidents, and compliance status. Qualifications Minimum of 5 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations with coaching, routing assessments and leading employees. Associate’s degree (or 2 years of relevant work experience in lieu of degree) or high school diploma/GED with 2 years of relevant work experience. 3+ years of supervisory experience. Effective handling of employee grievances and investigations. Prior experience in environmental services a plus. Experience with fleet management and heavy equipment operations. Experience overseeing business plans, developing and tracking budgets. Data-driven decision making. Leadership across a matrix organization. Experience implementing safety (OSHA) programs and equipment specifications. Proven ability to work efficiently with minimal supervision and to motivate others to achieve results. Experience meeting business commitments, driving change and implementing process improvements. Excellent interpersonal and customer service skills; strong organizational skills and attention to detail; time management and ability to meet deadlines. Analytical and critical thinking skills; proficient with Microsoft Office or related software. Must be able to work outdoors in all kinds of weather. Experience managing labor relations in a unionized environment. Excellent computer skills with the ability to handle multiple programs and systems. Ability to communicate effectively via e-mail, phone, and two-way devices. Willingness to learn the company’s software applications (Samsara, Tower, Routeware, Power BI, SharePoint, etc.). Willingness to work flexible hours, including weekends and occasional holidays. Additional Information This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. EEO statement: Interstate Waste Services provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr. 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