Lab Operations Support Engineer

3 days ago


Toronto, Canada J&M Group Full time

Join to apply for the Lab Operations Support Engineer role at J&M Group 2 weeks ago Be among the first 25 applicants Join to apply for the Lab Operations Support Engineer role at J&M Group Job DescriptionWe are seeking a Lab Operations Support Engineer to provide 24/7 operational support at a Brampton-based lab. This role is part of a larger network infrastructure migration and support operations project. They will be responsible for a broad range of infrastructure and logistical services, supporting network migration and ongoing lab functionality. They will work closely with internal engineering, logistics, and security stakeholders. Must comply with client site access and safety requirements. Job DescriptionWe are seeking a Lab Operations Support Engineer to provide 24/7 operational support at a Brampton-based lab. This role is part of a larger network infrastructure migration and support operations project. They will be responsible for a broad range of infrastructure and logistical services, supporting network migration and ongoing lab functionality. They will work closely with internal engineering, logistics, and security stakeholders. Must comply with client site access and safety requirements.Key ResponsibilitiesMigration Support: Participate in ongoing network infrastructure migration activities, supporting cutovers and validation. Inventory Management: Track, organize, and maintain lab equipment and hardware inventory. Physical Connection Support: Assist with physical cabling, racking, stacking, and connectivity of equipment. Physical Access Management: Control and document access to the lab facility, ensuring security compliance. Logistics Coordination: Manage inbound/outbound shipments, hardware arrivals, and general lab logistics. Supply Chain Coordination: Liaise with vendors and internal teams to ensure timely hardware availability and movement. Space & Power Management: Monitor and optimize space utilization, rack layout, and power availability. Smart Hands Services: Provide hands-on technical support, including troubleshooting, patching, equipment swaps, and rebooting. Troubleshooting & Connectivity: Respond to connectivity issues and escalate as needed, maintaining 24/7 readiness. Infrastructure Reliability: Monitor and report on power, cooling, and physical security to ensure optimal lab performance. Ideal QualificationsExperience with data center or lab operations support Familiarity with cabling, rack layouts, and hardware installations Strong troubleshooting and analytical skills Knowledge of physical access protocols and logistics coordination Ability to work independently and within a team under a rotating schedule Excellent communication and incident documentation skills Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at J&M Group by 2x Sign in to set job alerts for “Operations Support Engineer” roles. Customer Technical Support Engineer - French Speaker Field Engineer - SPT Canada (Ontario/North Bay/Edmonton) Customer Technical Support Engineer - French Speaker Manufacturing Engineer - Brampton, ON (On-site) Greater Toronto Area, Canada $90,000.00-$110,000.00 1 month ago Pickering, Ontario, Canada CA$60.00-CA$75.00 2 weeks ago Senior Engineer, Automation Centre of Excellence Senior IT Build Analyst - Database Engineering - Oracle/Mongo DBA Lead Engineer – Plant Electrical Systems Design Technical Manager - Municipal Roads & Civil Engineering Senior Software Engineer - Data Platform We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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