Guidewire ClaimCenter Business Consultant

1 week ago


Toronto, Canada Zurich Insurance Full time

Guidewire ClaimCenter Business Consultant Join to apply for the Guidewire ClaimCenter Business Consultant role at Zurich Insurance . The Opportunity Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada. If you have experience in Guidewire and are looking for a new challenge, we would love to hear from you. Zurich Canada is currently looking for a Business Systems Analyst (BSA) with experience in Guidewire ClaimCenter to join our dynamic team. The successful candidate will play a pivotal role in analyzing business requirements and translating them into effective solutions within the Guidewire platform. This is an exciting opportunity to contribute to the enhancement and optimization of our insurance systems while collaborating with cross‑functional teams. This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters. This is a Hybrid role. What you will do Coordinate with business owners to gather requirements through interviews and sessions for projects and enhancements, monitor decisions and manage documentation. Analyze requirements to assess systems’ potential and impacts on other units, provide input to development efforts. Create process models to evaluate the completeness of information and processes. Provide cost/benefit analysis, risk assessments and scope definitions for proposed requirements. Guide users in building business cases and perform impact analyses, support testing, implementation and training. Lead project tasks affecting multiple business and IT departments. Evaluate project impacts through consultations with various teams. Support system configuration and integration testing to ensure requirements are met. Manage work plans, timelines and budgets, prioritizing projects based on feedback and ROI. Perform business process modeling and re‑engineering to ensure completeness. Utilize UML tools to create Use Cases, Class and Sequence diagrams. Mentor team members in technology and application delivery. Collaborate with stakeholders to analyze requirements for Guidewire enhancements. Translate business requirements into technical specifications and design documents. Configure, customize and test Guidewire applications to align with business needs. Provide support during system implementations and upgrades. Participate in integration testing, user acceptance testing and deployment. Troubleshoot issues related to Guidewire applications and stay updated on industry trends. Required Job Qualifications – What you bring to the table: Bachelor’s Degree in Business Administration, Computer Science or Engineering and 5+ years of experience in information technology. High School Diploma or equivalent and 7+ years of experience in information technology. Process reengineering (e.g., LEAN / Six Sigma, continuous improvement methodologies). Process modeling tools. Business systems integration experience. Preferred Experience in intermediate complex enterprise projects. Ability to identify and consider business implications of the application of technology to the current business environment. General knowledge of financial services industry including insurance business processes and processing. Strong problem‑solving analytical skills. Excellent written and verbal communication skills, ability to tailor approach to audience and message. Hands‑on experience with change management tools and methodologies. Proficiency in using computer‑based tools. Our Culture We are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work and to reflect the communities we serve. We value diversity of thought, encourage collaboration and provide tools for impact. We care about employee well‑being and offer a comprehensive health / benefits plan and competitive compensation. All employees receive a minimum of four weeks vacation per year and four personal days per year. We are committed to continuous improvement and provide training and development opportunities. We care about our communities and give back through time and resources. We have won numerous awards for workplace culture, including Greater Toronto’s Top Employers and Insurance Business Canada’s 5‑Star Diversity, Equity and Inclusion Award. About Us Zurich Canada is part of the Zurich Insurance Group, a multi‑line insurer with approximately 55,000 employees worldwide. Zurich Canada has been a leading insurance provider serving mid‑sized and large companies for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurer combined with in‑depth market knowledge. Zurich Canada is committed to providing a diverse, inclusive and barrier‑free environment. If you are interested in a job opportunity, please advise if you require an accommodation so we can provide a more accessible process. Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. Apply now » #J-18808-Ljbffr



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