Marketing Coordinator
4 weeks ago
*Position Summary:*
Use administrative and sales skills to manage the office and provide tours or engaging conversations with Residents interested in moving in.
*Behavioural Qualities:*
* Engaging, positive attitude--stop and say hi to our Residents and see how they are doing
* Professional and expressive telephone manner – ability to “sell” retirement living
* Understand and promote a “Hospitality” environment within the home
* Exhibit a highly developed ability to actively listen to prospect’s and resident’s needs
* Demonstrates flexibility and creativity in problem solving
* Forward, independent and innovative thinking
*Qualifications:*
* Post Secondary Education with a diploma in Office Administration
* Excellent interpersonal, communication and organizational skills
* Persuasive Marketing and Relationship Selling experience required with Creative Follow Up
* Familiarity/ability to understand the Retirement Home Act and Residential Tenancies Act
* Experience in an Office and or a Care Home setting an asset
* Extensive computer literacy skills including Word, Excel and Outlook
* Ability to maintain records, prepare contracts and complete billing
* Demonstrated ability to effectively manage time-sensitive tasks
* Pro-active approach and able to work with minimal supervision
* Ability to work under pressure in busy, fast-paced environment
*Responsibilities:*
* Community Outreach Marketing
* Manage CRM program and occupancy reporting
* Reception and office duties for the “Seniors Living” home
* Conduct sales-effective “Tours” of the SL home with walk-in’s and booked appointments
* Prioritize appointments and proactively and positively resolve conflicts as they arise
* Maintain office operations by ordering supplies, processing invoices, track attendance, process payroll and post scheduled hours including seniority lists
* Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
* Other duties and responsibilities as assigned or required
Job Type: Full-time
Benefits:
* Dental care
* Extended health care
* Flexible schedule
* On-site parking
* Paid time off
* RRSP match
* Vision care
Schedule:
* Monday to Friday
* Weekends as needed
Work Location: In person
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