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Operations Coordinator

26 minutes ago


gatineau, Canada Mont Cascades Full time

Position Summary Under the supervision of the Operation and Safety Assistant, the Operations Coordinator plays a key role in ensuring the smooth execution of on-site operations throughout the year. Depending on the season, this position supports team supervision, facility safety, staff training, seasonal preparation, and emergency management. This role is ideal for a hands-on, organized, and proactive individual who thrives in an operational environment that evolves with the seasons. Key Responsibilities Coordinate and support field teams across departments and seasons Ensure tasks are completed efficiently and in compliance with established procedures Assist in the supervision of staff (ski patrol, lifts, water park, slides, maintenance, etc.) Contribute to the maintenance, improvement, and seasonal preparation of facilities and equipment Apply and enforce occupational health and safety standards Act as a resource person or trainer when required Participate in incident management, emergency response, and risk prevention Seasonal Responsibilities Winter – Mountain Operations Support ski patrol operations: scheduling, training, task follow-ups, and installations Ensure safety at all times and anticipate conditions requiring operational adjustments Participate in accident follow-ups and ensure high-quality first aid response Support chairlift operations, including: Training follow-ups (ASSQ and internal) Enforcement of safety procedures Ensuring proper operation of equipment and work areas Act as a decision-maker during non-routine situations (evacuations, breakdowns, incidents) Fall – Season Preparation Ensure documentation is up to date, accessible, and properly maintained Participate in the review of emergency procedures and training follow-ups Learn and apply procedures related to lift breakdowns and evacuation scenarios Assist in preparing the clinic, IT access, and operational documents (GRAM, resort maps) Conduct inventories and support the installation of fixed equipment and lifts Summer – Water Park & Summer Operations Support the supervision of lifeguard teams Ensure operational continuity and smooth daily operations Participate in initial and ongoing staff training Ensure incident follow-ups, prevention measures, and risk management Support water quality operations, including: Logbook monitoring Pool calibration Application of procedures and quality standards Spring – Transition & Improvement Participate in planning operational improvements (filtration, piping, equipment, products) Contribute to guest safety and emergency procedures Conduct equipment inventories and preparation Participate in training of aquatic teams Ensure proper signage and clear communication of important guest information Qualifications High school diploma completed or in progress Excellent physical condition and strong interest in outdoor work Leadership skills, sense of responsibility, and initiative Ability to work both independently and as part of a team Strong organizational skills and attention to detail Good communication skills Valid driver’s license Assets : First aid training,