Technical Support Engineer

3 weeks ago

Toronto, Canada Mastercard Full time

Technical Support Engineer – Mastercard Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We help build a sustainable economy by providing secure, simple, smart and accessible digital payment solutions. Overview Dynamic Yield seeks a Technical Support Engineer to ensure customer satisfaction by promptly resolving technical issues and providing comprehensive support for our software offerings. The role requires deep technical knowledge of the Dynamic Yield platform to help customers effectively use our solutions on their websites. Responsibilities Take ownership and resolve complex technical issues with high customer satisfaction. Conduct screen‑share sessions with top enterprise brands. Multitask and prioritize incoming tickets via chat and support portal. Participate in and lead internal support initiatives. Rapidly learn about SaaS and web development. Key Requirements 2+ years of experience in a similar role at a SaaS or web company. Hands‑on application support experience. Excellent verbal and written communication skills in English. Experience with HTML, CSS, JavaScript. Familiarity with browser dev tools, local overrides, debuggers. Strong troubleshooting and problem‑solving skills. Equal Opportunity Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance during the application or recruitment process, please contact to request an accommodation. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of accessed information. Report any suspected security violations or breaches. Complete all mandatory security training in accordance with Mastercard’s guidelines. Position Details Seniority level: Entry level Employment type: Full‑time Job function: Information Technology Industries: Financial Services, IT Services and Consulting, Technology, Information and Internet #J-18808-Ljbffr

  • Technical Support Advisor

    9 hours ago

    Toronto, Canada Ada Support Full time

    Toronto, Ontario & Vancouver, British Columbia At Ada our mission is to make customer service **extraordinary** for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered **customer service automation** platform that makes it easy for businesses to automatically resolve the greatest number of customer...

  • Technical Support Engineer

    7 days ago

    Toronto, Canada HRB Full time

    About the RoleWe're looking for a Technical Support Engineer to sit at the intersection of our Engineering and Customer Experience teams. You'll be the critical bridge between users experiencing issues and the engineers building solutions—triaging bugs, investigating payment anomalies, writing detailed technical tickets, and resolving issues when...

  • Technical Support Engineer

    6 days ago

    Toronto, Canada HRB Full time

    About the RoleWe're looking for a Technical Support Engineer to sit at the intersection of our Engineering and Customer Experience teams. You'll be the critical bridge between users experiencing issues and the engineers building solutions—triaging bugs, investigating payment anomalies, writing detailed technical tickets, and resolving issues when...

  • Technical Support Engineer

    3 weeks ago

    Toronto, Canada HRB Full time

    About the Role We're looking for a Technical Support Engineer to sit at the intersection of our Engineering and Customer Experience teams. You'll be the critical bridge between users experiencing issues and the engineers building solutions—triaging bugs, investigating payment anomalies, writing detailed technical tickets, and resolving issues when...

  • Technical Support Engineer

    7 days ago

    Toronto, Canada Chexy Co. Full time

    Technical Support Engineer At Chexy, we're reimagining how Canadians manage their largest expenses—like rent, tuition, and insurance—by transforming them into opportunities to build credit, earn rewards, and gain financial flexibility. We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking...

  • Technical Support Engineer

    6 days ago

    Toronto, Canada Chexy Co. Full time

    Technical Support Engineer At Chexy, we're reimagining how Canadians manage their largest expenses—like rent, tuition, and insurance—by transforming them into opportunities to build credit, earn rewards, and gain financial flexibility. We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking...

  • Technical Support Engineer

    4 weeks ago

    Toronto, Canada Chexy Co. Full time

    Technical Support Engineer At Chexy, we're reimagining how Canadians manage their largest expenses—like rent, tuition, and insurance—by transforming them into opportunities to build credit, earn rewards, and gain financial flexibility. We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking...

  • Technical Support Engineer

    7 days ago

    Toronto, Canada Antler Full time

    Technical Support Engineer At Chexy, we're reimagining how Canadians manage their largest expenses—like rent, tuition, and insurance—by transforming them into opportunities to build credit, earn rewards, and gain financial flexibility. We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking...

  • Technical Support Engineer

    6 days ago

    Toronto, Canada Antler Full time

    Technical Support Engineer At Chexy, we're reimagining how Canadians manage their largest expenses—like rent, tuition, and insurance—by transforming them into opportunities to build credit, earn rewards, and gain financial flexibility. We're the first platform in Canada that lets users pay nearly any bill using their credit card, while unlocking...

  • Technical Support Engineer

    7 days ago

    Toronto, Canada Apex Systems Full time

    Direct message the job poster from Apex Systems Senior Professional Technical Recruiter at Apex Systems Technical Support Engineer Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Technical Support Engineer with experience working in jira, exposure to coding preferably in Ruby or Python...