Set Up Supervisor

Be Part of the Magic at Carmen’s Event Centre
Carmen’s Event Centre is where Hamilton comes to celebrate—and where you can be part of something unforgettable. As a team member at one of the city’s most iconic venues, you’ll help bring dream weddings, milestone galas, and show-stopping events to life in a setting known for elegance, grandeur, and timeless charm.
Whether you’re welcoming guests, setting the stage, serving with polish, or supporting behind the scenes, your role plays a key part in creating once-in-a-lifetime moments. No two events are the same, and every day brings something new, exciting, and meaningful.
As part of Carmen’s Group, you’ll be joining a team backed by over 40 years of hospitality excellence—and a culture built on pride, passion, and creating extraordinary experiences.
Why work for Carmen's Group?
Flexible scheduling
Great Place to Work Certified )
Named Best Workplace in several award categories:
Most Trusted Executive Teams
Best Places to Work in Hospitality & Retail
Best Places to Work in Canada
Best Workplaces for Women
Best Workplaces for Mental Wellness
Perks & Benefits
Pay on Demand – get paid when you need it
Global Hotel Discounts for your travels
Comprehensive Group RRSP & Health Benefits
Staff discounts at our restaurants
Culinary Apprenticeships & Red Seal Development
Wellness programs & staff events
Clear opportunities to grow into leadership roles
Employee recognition programs celebrating your achievements and milestones
Referral bonuses when you bring great talent to the team
Safe, inclusive and supportive workplace culture
Join a company that values your growth, wellbeing, and passion, where your career is supported every step of the way.
Position DetailsJob Type:
part‑time, permanent
Vacancy:
This posting is not for an existing vacancy (newly created position / expanding headcount)
Compensation:
$ per hour plus gratuities
AI Disclosure:
Your application will be reviewed by our hiring team. We do not use artificial intelligence in the screening or selection of applicants for this position.
As a Set Up Supervisor, you’ll play a key leadership role in bringing our clients’ visions to life. From weddings to corporate galas, you’ll ensure every event space reflects the client’s vision and meets Carmen’s Group’s high standards of excellence. You’ll lead and support your team, oversee setup operations, and contribute to a smooth, organized, and memorable guest experience.
Overseeing and participating in the setup of event spaces to ensure accuracy, efficiency, and alignment with the Banquet Event Order (BEO) and client specifications
Decorating head tables, presentation tables, and event spaces with attention to detail and creativity
Organizing and maintaining setup and décor storage closets, ensuring all items are clean, pristine, and in excellent condition
Performing teardown of tables, chairs, and décor following events, maintaining efficiency and safety
Monitoring staff and workspace for health, safety, and performance standards;

reporting issues to management as needed
Assisting with training and development of team members to build a service-oriented, high-performing team
Ensuring all setup operations uphold Carmen’s Group brand standards in collaboration with the Marketing team
Contributing to the overall smooth execution of events by assisting wherever necessary
What You're Bringing to the Table
2+ years of hospitality or event experience, including setup or banquet service
Previous supervisory or leadership experience is a strong asset
Excellent organizational skills, attention to detail, and multitasking ability
Strong communication and interpersonal skills, with the ability to lead by example
Ability to work evenings, weekends, and late-night events as required
Positive, solutions‑focused approach to problem‑solving and team leadership
Understanding of décor, tablescape setup, and event logistics is an asset
We are Carmens Group—a proud Hamilton‑born hospitality company with a mission to create extraordinary memories. Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, The Arlington Hotel, and the Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event and culinary scene—one unforgettable experience at a time.
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