Inside Sales Consultant

3 hours ago

Coquitlam, Canada Macdonald's Home Health Care Full time

Join Macdonald's Home Health Care (MHHC) as our next Inside Sales Consultant in Burnaby, British Columbia, to be the first point of contact for clients, visitors, and health care professionals, playing a key role in creating a welcoming and professional experience. This role involves handling client communications, supporting inside sales activities, and acting as a key communicator between departments. Your Impact / Responsibilities: Provide assistance towalk-in clientsregardingpurchases or rentals, including detailed explanations andequipment demonstrations. Ensure the showroom is organized andwell-maintained. Manage inside salesand rentalinquiriesusing company software. Respond promptly to incoming calls related to customer service,insidesales, and rental inquiries. Address and appropriately redirect client questions via phone, voicemail, in-person interactions, and email. Prepare purchase and rentalquotes andinvoicesfor clients both in person and over the phone. Submit servicerequestsas necessary. Process payments and issue refunds asrequired Participate in departmental projects, such as process reviews and updating key showroom information. Provide training and support to new team members as needed. Performadditionalresponsibilities as assigned by management. What you Bring / Required Qualifications: Advanced Microsoft Office knowledge, computer software, and internet proficiency. Excellent verbal and written communication Extremely organized and detail orientated Ability to handle multiple sources of information and maintain communication with all departments Previous experience working in a retail or customer service environment desirable but not essential Previous experience working with healthcare billing or MSP is desirable but not essential. We encourage everybody to apply even if they don’t meet all the qualifications.MHHC values diverse backgrounds and perspectives. Why MHHC? Competitive Compensation: Attractive base salary plus commission. Comprehensive Benefits: Extended health coverage, RRSP/DPSP match, and more. Recognition & Rewards: Anniversary program, referral bonuses, and tenure recognition. Growth & Support: Ongoing training, mentorship, and opportunities to advance #J-18808-Ljbffr

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