Senior Account Manager

3 days ago Be among the first 25 applicants Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence, and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present. We want like‑minded individuals who want to provide the highest level of customer service and carry themselves with utmost professionalism. We want to invest in you Your success is our success, and our purpose of “we’re here to help people” motivates us to keep the amazing talent we attract—and keep them for the long term. We bring out the best of all our team members, offering countless opportunities to grow in an environment that values our most important assets: you. We have over 200 offices across Canada. Ask us about our flexible work arrangements. Senior Account Manager – Barrie or Aurora, ON (Full‑time Permanent) As part of our employee promise, here are some of the many perks of working with us: Flexible health and dental insurance benefits package Personal spending amount to invest in your healthy lifestyle RRSP – Registered Retirement Savings Plan with company matching ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect ‘Dress for your day’, dress according to your daily schedule Competitive compensation package with bonus aspect Employee discount program, including Apple, Bell, Rogers and more Paid Time Off in the form of personal days, volunteer days, exam/study time, jury duty and starting at 3 weeks of vacation per year Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024 What the Role Entails: Provide assistance to the Commercial Account Executive Provide customers with prompt service by advising, helping customers understand insurance, and discussing customer concerns Receive and process all incoming commercial paperwork Assist with quotes to customers, write new business, review existing coverage, and update customer file information Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates Process endorsements, invoices, and follow up on payments Communicate with insurance companies, negotiate with underwriters on customers’ behalf, negotiate renewal terms, and follow up with adjusters on claims status Source and obtain additional information requested by the underwriter and complete applications The Successful Candidate Will Have: Equivalent skills (please apply) High school and/or post‑secondary education Five years of commercial insurance experience including property/casualty and automobile preferred RIBO licensed CIP, CAIB, CRM designation(s) would be considered an asset MS Office programs, including Word, Excel, and Teams is preferred Strong customer focus Demonstrated ability to handle multiple priorities successfully Strong analytical and organizational skills Excellent verbal and written communication skills Exposure to Epic is an asset Previous sales experience is an asset Ability to pass a criminal and credit check We thank all applicants for their interest, but only those selected for an interview will be contacted. BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process. BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated. Discover more about BrokerLink Visit our new dedicated webpage – At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference #J-18808-Ljbffr