Clinic Director

Are you a driven, strategic leader with a passion for aesthetics, performance, and patient-centered care? We are looking for a Clinic Director to lead the daily operations, commercial performance, and team development of our high-performing aesthetic clinic. In this role, you’ll play a pivotal part in driving revenue growth, elevating patient experience, and fostering a culture of excellence—while ensuring every touchpoint aligns with our premium service standards. If you thrive in a fast-paced environment where leadership, business acumen, and clinical insight intersect, we want to hear from you. This is a full-time position, ideal for someone who thrives in a collaborative, fast-paced, and results-oriented environment. Commercial Excellence Owns and executes the strategic annual growth plan for the clinic, ensuring alignment with regional and national objectives while identifying growth opportunities to drive revenue and volume. Includes, but is not limited to: revenue forecasting, treatment mix optimization, and execution of patient acquisition and retention initiatives. Drives topline growth by leading sales-focused initiatives across injectables, energy-based devices, and skincare to drive monthly and quarterly objectives. Leads forecasting, treatment mix optimization, and patient acquisition/retention campaigns. Analyzes business performance metrics and patient insights to implement data‑driven strategies that improve conversion and treatment uptake. Partners with providers and consultants to integrate commercial messaging into the consultation process to maximize treatment plans. Conducts regular performance huddles to align team focus, track KPIs, and drive patient reactivations; builds and maintains a high-performance culture, engaging teams in goal setting, daily business reviews, and individual performance conversations. Ensures promotional strategies are executed locally in coordination with national marketing efforts. Patient Experience Champions the Elevate360 consultation philosophy and ensures it is consistently applied across the clinic to deliver medically sound, individualized treatment plans. Confidently conducts consultations, including skin analysis, treatment planning, and coaching team members to uphold the high standard. Leads with a patient-first mindset, ensuring every step of the journey reflects our premium service standards. Delivers top-tier service that fosters long-term patient loyalty and satisfaction. Team & Talent Leadership Leads, supports, and inspires a multidisciplinary team to deliver exceptional patient experiences and commercial results. Coordinates and delegates tasks efficiently to maximize team productivity and effectiveness. Plans and executes employee training sessions in collaboration with the Regional Director. Manages ongoing performance reviews, development planning, and employee engagement. Leads weekly team meetings to ensure alignment, motivation, and operational clarity. Monitors and coaches the team on brand standards and ensures marketing efforts are effective and aligned with corporate messaging. Operational Optimization Oversees clinic operations including scheduling, inventory, invoicing, and facility maintenance. Organizes and leads clinic events and patient education evenings. Resolves patient concerns professionally and proactively, and recommends solutions for service improvement. Education & Experience 3+ years of proven experience in clinic management, medical aesthetics, retail leadership, or a related field. Demonstrated success in leading high-performing teams and driving commercial growth in a fast-paced, service-driven environment. Experience with sales forecasting, performance management, and implementation of growth initiatives. Hands‑on experience conducting patient consultations and understanding treatment planning in medical aesthetics or skincare. Previous exposure to healthcare, cosmetics, dermatology, or wellness environments is an asset. Bachelor’s degree in business administration, healthcare management, aesthetics, or a related field. Skills & Competencies Strong leadership and people management skills, with a focus on coaching, engagement, and accountability. A passion for staying current with evolving technologies, trends, and patient expectations is an asset. Business acumen with the ability to analyze KPIs, patient insights, and revenue metrics to drive informed decisions. Exceptional communication and interpersonal skills, with the ability to foster collaboration across medical and non-medical teams. Patient-first mindset, with a passion for delivering premium, personalized service. Comfortable using practice management systems, CRM tools, and Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). Highly organized and adaptable, able to prioritize effectively in a dynamic, multi-faceted environment. Strategic thinker with a hands‑on approach to problem solving and continuous improvement. Strong understanding of operational processes including scheduling, inventory, invoicing, and compliance protocols. Proficiency in English is essential for this position, as all communication with clients and colleagues is conducted exclusively in English. Our Core Values We care about our employees. We innovate to succeed. We dare to be different. We empower each other to rise. Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates. #J-18808-Ljbffr