Senior ITSM Workflow Consultant — AI-Driven, Cloud

3 weeks ago


Toronto, Canada ServiceNow Full time

A global tech company is seeking a Senior Business Process Consultant to lead IT Service Management workflows. The ideal candidate will have over 5 years of consulting experience, deeply understand ITSM frameworks, and possess strong facilitation skills. This role involves driving process definition, guiding customers through configurations, and supporting technical solutions. Strong interpersonal skills and an ability to integrate AI into business processes are essential. Flexibility with travel up to 50% annually is required.#J-18808-Ljbffr



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