Amazon Area Manager II Operations

5 days ago

Remote, Canada Amazon Inc. Full-time

Lead Amazon fulfillment operations through safety, quality, and performance management while guiding hourly associates across a customer-focused network.

As an Area Manager II, you will oversee up to 80 associates and drive department-level operational improvements. You will coach teams through challenges, analyze performance gaps, and coordinate with Quality, Human Resources, and Safety. Your decisions support customer delivery promises across evolving fulfillment workflows.

Key Responsibilities:

  • Support, mentor, and motivate hourly associates during shifts
  • Manage safety, quality, productivity, and delivery expectations
  • Develop operational plans with cross-functional support teams
  • Diagnose performance gaps using advanced analytics
  • Implement scalable process improvements across workflows

Requirements:

  • Two or more years of employee and performance management experience
  • Bachelor's degree or qualifying Amazon or military experience
  • Flexible availability for weekends, nights, and holidays
  • Experience managing large teams of 50 or more members preferred
  • Performance metrics, process improvement, or lean experience preferred

Apply strategic leadership, data-driven decision-making, and workforce coaching to strengthen Amazon fulfillment performance and customer delivery outcomes.

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