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Toronto, Canada ServiceNow Full timeSenior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management)Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands...
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Toronto, Canada ServiceNow Full timeSenior Technical Consultant – ServiceNow IT Workflows (Strategic Portfolio Management)Full-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands...
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Senior Consultant, ServiceNow
4 weeks ago
Senior Consultant, ServiceNow (ITAM/ITOM) Overview At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause, turning insight into opportunity for clients and communities around the world. KPMG’s Technology Consulting Advisory Practice delivers business benefits from a broad range of technologies, helping clients develop high‑performing IT functions and leverage investments in current systems. What You Will Do As a Senior Technical Consultant (ITAM/ITOM) in our ServiceNow practice, you will use strong business acumen and be a key member of a high performing team. You’ll be learning from some of the best in the industry and growing your personal skill set by: Developing, setting up, and tailoring ServiceNow applications for both new and existing deployments covering ITAM or ITOM applications. Establishing and configuring functional data, including notifications and service level agreements. Creating and setting up script objects such as business rules, script includes, UI policies and actions, client scripts, and ACLs, as well as creating or modifying tables and their relationships. Establishing interfaces between ServiceNow and other platforms based on integration opportunities identified by solution architects. Conducting design, development, unit testing, and troubleshooting system and integration testing. Documenting the design, development processes, unit test cases, and implementation plans. Advising on administration settings and best practices. Collaborating effectively within diverse teams in an inclusive culture that values individual contributions. What You Bring To The Role At least 3‑5 years of experience with ServiceNow, including development and configuration. ServiceNow certifications CIS‑ITOM or CIS‑ITAM. Proficient in ServiceNow scripting using JavaScript, HTML, CSS, XML, and REST/SOAP Web Services. Understanding and experience with business rules, script includes, UI actions, and all scripted components of ServiceNow. Ability to customize the ServiceNow user interface and Service Portal using UI pages, CMS, CSS, and Service Portal widgets. Knowledgeable in integrations and migrations. Strong understanding of ServiceNow administration settings, with extensive functional and technical expertise of the platform, and experience in delivering medium to large‑scale implementations. Proven ability to troubleshoot technical issues effectively. Comfortable working in an agile environment that emphasizes continuous feedback and team interaction, with the ability to perform under high pressure. Bachelor’s degree in Computer Science, Computer Engineering, or related technical field from an accredited college/university, or equivalent work experience. A Master’s or MBA is an asset. Strong oral and written communication skills, including presentation skills. Fluency in French, both spoken and written, will be strongly considered. KPMG BC Region Pay Range Information The expected base salary range for this position is $73,000 to $100,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. Providing you with the support you need to be at your best Our Values, The KPMG Way Integrity – we do what is right | Excellence – we never stop learning and improving | Courage – we think and act boldly | Together – we respect each other and draw strength from our differences | For Better – we do what matters KPMG in Canada is a proud equal‑opportunity employer and we are committed to creating a respectful, inclusive and barrier‑free workplace that allows all of our people to reach their full potential. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. Adjustments and accommodations throughout the recruitment process At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. If you require support, please contact KPMG’s Employee Relations Service team by calling 1‑888‑466‑4778. #J-18808-Ljbffr
