Senior Quality Assurance Automation Engineer
5 days ago
Senior Quality Assurance Automation Engineer Location: Toronto, ON (Hybrid – 2 days onsite per week, flexibility possible) Client: Public Sector Duration: 12+ Month Contract (Extension Possible) Summary: We are seeking a highly skilled Senior Systems Testing / QA Specialist with 7+ years of experience to support the implementation of a Genesys Cloud CX Contact Centre as a Service (CCaaS) solution, including Verint Workforce Management (Enterprise & Essentials) and Verint Quality Management. The ideal candidate will be hands‑on with manual and automated testing, work closely with vendors and internal stakeholders, and play a key role in validating system functionality, integrations, and overall solution quality in a large‑scale public sector environment. Key Skills & Expertise 7+ years of experience in manual and automated software testing Strong experience with functional, regression, integration, and UI testing Hands‑on experience with UAT coordination and defect resolution Familiarity with contact centre technologies (Genesys Cloud CX, Verint WFM, Verint QM – strong asset) Proficiency with test management and defect tracking tools (JIRA, Azure DevOps, TestRail or equivalent) Solid understanding of QA methodologies, SDLC, and testing best practices Experience investigating issues using application logs and test results Excellent analytical, documentation, and communication skills Ability to work independently and collaboratively in cross‑functional teams Experience / Requirements Bachelor’s degree in Computer Science, Information Technology, or related field 7+ years of experience designing, executing, and maintaining test strategies, test plans, and test cases Proven experience supporting public sector or service‑oriented environments (preferred) Experience working with external vendors and infrastructure teams Exposure to test automation tools or scripting is considered an asset Strong organizational skills with a high attention to detail Ability to manage priorities in a fast‑paced project environment Responsibilities Design, execute, and maintain manual and automated test cases based on business and technical requirements Perform functional, regression, integration, and UI testing across Genesys Cloud CX and Verint platforms Coordinate and support User Acceptance Testing (UAT) and manage issue resolution Collaborate with developers, IOS business analysts, infrastructure teams, and vendor partners Lead or coordinate testing activities with project QA resources Develop and maintain QA documentation including test strategies, matrices, plans, scripts, scenarios, and reports Investigate testing and production issues, analyze logs, and elevate risks as needed Log, track, and manage defects using JIRA or Azure DevOps, ensuring timely resolution Provide regular updates on test progress, defects, risks, and quality metrics Identify opportunities for process improvement and quality enhancements If you’re interested in exploring this opportunity or learning more, please share your updated resume at Referrals increase your chances of interviewing at BuzzClan by 2x #J-18808-Ljbffr
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Senior Quality Assurance Automation Engineer
5 days ago
Toronto, Canada Kumaran Systems Full timeSenior Quality Assurance Automation Engineer We are seeking a seasoned Senior Automation Test Engineer with over 6+ years of experience to join our dynamic engineering team. The ideal candidate will possess deep expertise in Selenium with Java and a strong background in both functional and automation testing. You will be responsible for designing,...
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Senior Quality Assurance Automation Engineer
5 days ago
Toronto, Canada Kumaran Systems Full timeSenior Quality Assurance Automation Engineer We are seeking a seasoned Senior Automation Test Engineer with over 6+ years of experience to join our dynamic engineering team. The ideal candidate will possess deep expertise in Selenium with Java and a strong background in both functional and automation testing. You will be responsible for designing,...
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Senior Quality Assurance Automation Engineer
1 week ago
Toronto, Canada O2E Brands Full timeSenior Quality Assurance Automation Engineer1-800-GOT-JUNK?, the #1 name in junk removal, is looking for a Senior Quality Assurance Automation Engineer to join our growing technology team in Toronto (or Vancouver). This Senior QA Automation Engineer will architect, develop, and maintain a scalable and robust automated testing framework for assigned Projects....
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Senior Quality Assurance Automation Engineer
1 week ago
Toronto, Canada O2E Brands Full timeSenior Quality Assurance Automation Engineer 1-800-GOT-JUNK?, the #1 name in junk removal, is looking for a Senior Quality Assurance Automation Engineer to join our growing technology team in Toronto (or Vancouver). This Senior QA Automation Engineer will architect, develop, and maintain a scalable and robust automated testing framework for assigned...
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Senior Quality Assurance Automation Engineer
1 week ago
Toronto, Ontario, Canada Kumaran Systems Full timeWe are seeking a seasoned Senior Automation Test Engineer with over 6+ years of experience to join our dynamic engineering team. The ideal candidate will possess deep expertise inSelenium with Javaand a strong background in both functional and automation testing. You will be responsible for designing, developing, and maintaining robust automation frameworks,...
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Senior Quality Assurance Automation Engineer
5 days ago
Toronto, Canada BuzzClan Full timeSenior Quality Assurance Automation Engineer Location: Toronto, ON (Hybrid – 2 days onsite per week, flexibility possible) Client: Public Sector Duration: 12+ Month Contract (Extension Possible) Summary: We are seeking a highly skilled Senior Systems Testing / QA Specialist with 7+ years of experience to support the implementation of a Genesys Cloud CX...
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Quality Assurance Automation Engineer
4 days ago
Toronto, Canada Askuity Full timeQuality Assurance Automation Engineer Askuity is a Toronto‑based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data‑driven decisions and drive real‑time execution. We are looking...
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Quality Assurance Automation Engineer
5 days ago
Toronto, Canada Askuity Full timeQuality Assurance Automation Engineer Askuity is a Toronto‑based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data‑driven decisions and drive real‑time execution. We are looking...
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Quality Assurance Automation Engineer
5 days ago
Toronto, Canada Askuity Full timeQuality Assurance Automation Engineer Askuity is a Toronto‑based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data‑driven decisions and drive real‑time execution. We are looking...
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Senior Manager, Quality Assurance Automation
3 days ago
Toronto, Canada Scotiabank Full timeTitle: Senior Manager, Quality Assurance Automation - Cards Engineering Requisition ID: 239818 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Role The Senior Manager, Testing Automation plays a pivotal leadership role in driving the automation strategy and execution across the Cards Engineering...
