Business Support Virtual Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Support Virtual Assistant based in Canada.

This remote contractor role provides flexible administrative and operational support to small businesses participating in a structured growth program. You will assist with a broad range of tasks, including inbox management, data entry, scheduling, customer follow-up, document organization, and basic business support. Because clients may operate across different industries, the role requires adaptability and a willingness to quickly learn new processes and priorities. You will work from established instructions while helping business owners improve efficiency and maintain organized operations. The position is suited to a versatile professional who can manage multiple tasks independently and communicate clearly with different stakeholders. It offers an opportunity to gain broad exposure to small-business operations while developing practical administrative and support skills.

Accountabilities:

• Provide general administrative and executive support, including inbox organization, data entry, document management, spreadsheet maintenance, and calendar coordination.
• Maintain task lists and follow up on outstanding administrative items to help clients stay organized.
• Support routine back-office activities according to each client’s operational needs.
• Assist with customer and prospect follow-up using approved information, processes, and communication templates.
• Respond to routine inquiries and support appointment scheduling and confirmations.
• Maintain customer, prospect, and business information in spreadsheets, CRM systems, or other applicable platforms.
• Support basic lead research and lead-generation activities when appropriate.
• Learn each assigned business’s processes, priorities, and workflows and follow established instructions.
• Help organize recurring administrative processes and document basic procedures when needed.
• Communicate regularly about completed tasks, priorities, deadlines, and outstanding requirements.
• Transition effectively between different client environments while maintaining clear separation of business information.
• Deliver agreed services professionally and within the timelines, guidelines, and deliverables established for each engagement.

Requirements:

• Previous experience in administration, executive assistance, customer support, or general business support is preferred.
• Strong proficiency with Microsoft Office and/or Google Workspace.
• Demonstrated experience with spreadsheets and data entry.
• Strong organizational and time-management skills, with the ability to manage assigned hours effectively.
• Clear, professional written and verbal English communication skills.
• Experience with CRM or lead-management platforms is an advantage.
• Basic experience in lead generation, appointment setting, or customer follow-up is a plus.
• Versatile and comfortable supporting businesses across different industries and operating environments.
• Ability to learn new processes quickly and follow instructions with limited supervision.
• Dependable, professional, and comfortable communicating directly with business owners and other stakeholders.
• Ability to switch efficiently between different tasks while maintaining accuracy and attention to detail.
• Specialized accounting or bookkeeping experience is not required.
• Availability to work Monday through Friday for either 20 or 40 contracted hours per week, with working hours determined according to client requirements and time-zone considerations.

Benefits:

• Fully remote independent contractor opportunity.
• Contracted schedules of 20-40 hours per week.
• Competitive rates with weekly payments.
• Access to various available client opportunities.
• Free training and upskilling opportunities.
• Ongoing support and guidance throughout the engagement.
• Access to a supportive professional community.
• Opportunity to work with different small businesses and gain broad operational experience.
• Flexible scheduling that