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Salesforce Administrator, Sales Cloud
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Overview We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. About the Role We are seeking a Salesforce Administrator to join our team and play a key role in optimizing and enhancing our Salesforce Sales Cloud and CPQ environments. In this role, you will focus on ensuring the platform supports our sales operations by streamlining processes, configuring features, and driving improvements that enhance overall sales productivity and efficiency. About the Team As part of the Business Systems team, you will work alongside Salesforce experts, sales managers, and technical specialists to support and maintain the Salesforce Sales Cloud and CPQ platforms. The team’s mission is to continuously enhance sales workflows, provide seamless user experiences, and implement innovative solutions to drive operational success across sales functions from lead generation to deal closure. About the Job Serve as a key Salesforce administrator supporting the Salesforce Sales Cloud and CPQ platforms, ensuring they operate smoothly and meet the needs of the sales teams. Configure, maintain, and optimize Salesforce Sales Cloud features like Opportunity Management, Sales Processes, Forecasting, and Pipeline Visibility to improve sales team efficiency. Configure and manage Salesforce CPQ, including product configurations, pricing rules, quote templates, and approval workflows, to ensure seamless quoting processes. Collaborate with sales stakeholders to enhance workflows, automate processes, and improve lead-to-revenue outcomes. Assist with managing integrations between Salesforce and other tools, such as marketing automation platforms, ERP systems, and third-party sales tools. Monitor system performance, troubleshoot issues, and provide ongoing support to ensure a high level of operational efficiency. Stay current on Salesforce updates and innovations related to Sales Cloud and CPQ, proactively recommending solutions that enhance sales capabilities. Provide training and documentation to ensure teams can maximize the value of Salesforce Sales Cloud and CPQ features and best practices. About You Minimum Qualifications 3+ years of experience as a Salesforce Administrator, with expertise in Salesforce Sales Cloud and experience with CPQ. Salesforce-certified (Admin, Advanced Admin, and Sales Cloud Consultant certifications required). Expertise in Salesforce CPQ configuration, pricing rules, and quote templates. Strong experience in Salesforce configuration, system governance, and adhering to best practices for Sales Cloud environments. Preferred Qualifications Experience with Salesforce features specific to Sales Cloud, including Opportunity Management, Forecasting, Account/Contact Management, and Campaign Tracking. In-depth familiarity with Salesforce Flows, approval workflows, and automation tools to improve sales operations. Experience with Salesforce integrations (e.g., marketing automation platforms, ERP, and other third-party tools such as LinkedIn Sales Navigator). Ability to collaborate across teams to design scalable solutions that support evolving sales needs. Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below. CAN $111,000 — $123,000 CAD #J-18808-Ljbffr
