Financial Services Associate

3 weeks ago


Canada Carrington College Full time

Financial Services Associate Join Carrington College as a Financial Services Associate. The role supports students in determining eligibility for federal and non‑federal financial aid programs and counselors students on options for covering educational expenses. Compensation Starting pay range: $20.00 – $28.00 per hour. Essential Duties and Responsibilities Provide an overview of the financial aid process and programs available to qualifying students. Perform estimates and calculations for tuition and financial aid based on a student’s unique eligibility. Counsel students on financial aid paperwork, award information, and options for covering educational expenses. Create and schedule funding plans for enrolled students. Evaluate all submitted financial aid documentation and determine additional requirements. Deliver the highest level of service and experience to students and co‑workers while maintaining performance metrics. Track students’ progress and review changes to financial aid eligibility throughout the program. Maintain required document tracking for drops, terminations, and graduates, including R2T4, PWD, and loan exit materials. Enhance the financial literacy of students and graduates to ensure professional success. Uphold Title IV, state, military, VA, and institutional knowledge and compliance. Supervisory Responsibilities This position has no supervisory responsibilities. Competency Content Specific Knowledge: Understands fundamentals and procedures within the field. Customer Focus: Demonstrates high priority for internal and external customers and anticipates delays. Productivity: Exceeds productivity standards established for the organization. Quality of Work: Produces highly accurate work with attention to detail and encourages others to maintain high standards. Qualifications Bachelor’s degree preferred; Associate degree required. Must qualify for Professional Access to the National Student Loan Data System (NSLDS). Two plus years of related financial advising and/or training experience preferred. PC skills in Microsoft Office, Internet applications, and database software. Experience with Student Financial Aid software applications is a plus. Excellent oral and written communication skills. Self‑starter with the ability to multitask. Physical Demands Required to sit, stand, walk, use hands, talk, and hear. Reaches with hands and arms frequently. Occasional climb or balance and stoop, kneel, crouch, or crawl. May occasionally lift and/or move up to 10 pounds. Work Environment Office environment with cubicles; noise level usually quiet. EEO and Background Screening All qualified applicants will be considered for employment. The College conducts thorough background screening including education verification, county and national criminal background checks, motor vehicle report, SSN trace, and address history search. Additional screening may apply such as drug testing and verification for access to the National Student Loan Database System. Failure to conduct background checks poses significant risk to the Employer and may compromise operations and reputation. #J-18808-Ljbffr



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