IT Service Desk Internship at Precision Drilling

2 days ago

calgary, ab, Canada Precision Drilling Full-time
Launch your career this summer as an IT Service Desk Intern with Precision Drilling. Gain hands-on experience in technical support while working in a collaborative environment.
Precision Drilling is seeking a post-secondary student specializing in Computer Science, particularly in AI/ML. This role provides vital support to end-users by handling calls, emails, and walk-up requests. You will learn to prioritize user issues, assist in configuring client-facing computers, and manage ticketing processes.
Key Responsibilities:
• Provide technical support via calls, emails, and walk-up requests
• Assist in imaging and configuring client-facing computers
• Learn software setup and deployment processes
• Participate in inventory tracking and updates
• Maintain accurate records of hardware and software assets
Requirements:
• Enrolled in a Computer Science degree or related field
• Basic understanding of computer hardware and software
• Good written and verbal communication skills
• Ability to lift at least 30 lbs
• Experience in a team-oriented environment
Embrace an opportunity for real-world IT experience at Precision Drilling.