Customer Support Coordinator at Finning Canada
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At Finning Canada, the Customer Support Coordinator is crucial for ensuring a seamless experience at the Edmonton Regional Distribution Centre. Here, you'll engage with customers and internal teams, responding to inquiries while managing parts orders. Your role will involve enhancing customer satisfaction through timely communication and proactive problem-solving.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and website
• Maintain communication about parts order statuses
• Record and coordinate customer feedback and requests
• Collaborate with warehouse and shipping teams
• Track shipments with third-party transportation providers
Requirements:
• High School Diploma or equivalent required
• 3-5 years in warehousing or customer service
• Strong communication and organizational skills
• Ability to manage multiple tasks in a high-volume setting
• Familiarity with logistics and shipping coordination
Help ensure effective distribution and customer support at Finning Canada.
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