Client Success Specialist
3 weeks ago
Join to apply for the Client Success Specialist role at Aon Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Responsibilities Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic invoice inquiries, etc.) and refer more complex inquiries to senior team members; Identify and retrieve relevant compliance documentation necessary to process renewals, invoices, and any other ACS results; Perform vital activities or support sales & broking teams in initiating a renewal, processing an invoice, issuing auto IDs, issuing renewal and urgent certificates, initiating endorsements and processing other client requests; Seek assistance from team members when confronted with unfamiliar or complex processing transactions; Monitor and attend to requests via Polaris that require actions promptly; Ensure the system of record (Xpress) is accurate and current to ensure outputs and client results will be produced according to guidelines and policy details; Collaborate closely and be responsive to inquiries from outsourced providers to handle and ensure the timeliness and quality of outputs; Upload, index or attach documents in the Document Management System; Perform pre-renewal account review with the sales and broking team to meet client expectations related to timelines and to ensure accuracy of results (certificates, invoices, endorsements, etc.); Help colleagues troubleshoot and resolve basic client issues around ACS services; With assistance from sales and broking, address and complete special client projects; Participate in internal renewal meetings where required. Qualifications 6+ months of experience in the insurance industry is preferred; High attention to detail; Developed interpersonal and collaborative skills, with the ability to work in a team environment; French / English bilingualism is required due to the frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally; Excellent oral and written communication skills; Outstanding customer service; Proficiency with the MS Office suite; Post-secondary education in an insurance-related field or equivalent years of office experience is preferred; AMF license preferred or desire to obtain it; Working towards CAIB, CRM or CIP is considered an asset. Seniority Level Entry level Employment Type Full-time Job Function Sales, Business Development, and Customer Service Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. #J-18808-Ljbffr
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Client Success Specialist
1 week ago
Montreal, Canada Aon Full timeJoin to apply for the Client Success Specialist role at Aon Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Responsibilities Resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service...
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Client Success Specialist
2 weeks ago
Montreal, Quebec, Canada Aon Corporation Full timePosting Description:Interested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won't want to miss this opportunity to join Aon and our dynamic teamApplicants must be legally authorized to work in Canada. This role is not...
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Client Success Specialist
2 weeks ago
Montreal, Quebec, Canada Aon Corporation Full timeInterested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won't want to miss this opportunity to join Aon and our dynamic teamApplicants must be legally authorized to work in Canada. This role is not eligible for...
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Montreal (administrative region), Canada Aon Corporation Full timeA leading global insurance firm in Montreal is seeking a Client Success Specialist to empower results for clients in the Commercial Risk division. This position demands attention to detail and bilingual communication skills, as the role involves interacting with clients and team members. Ideal candidates will have at least 6 months of insurance experience...
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Client Success Specialist
7 days ago
Montreal (administrative region), Canada Aon Corporation Full timeInterested in exploring something different while applying your existing insurance experience & knowledge? Thinking about joining an industry-leading, global organization for more growth? Then you won’t want to miss this opportunity to join Aon and our dynamic team!Applicants must be legally authorized to work in Canada. This role is not eligible for...
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Insurance Client Success Advocate
4 weeks ago
Montreal, Canada Aon Full timeA leading global insurance firm in Montreal is seeking a Client Success Specialist to empower results by delivering effective solutions. The ideal candidate will have experience in the insurance industry, be bilingual in French and English, and possess strong interpersonal skills. Responsibilities include resolving inquiries, supporting sales teams, and...
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Client Content Specialist
2 weeks ago
Montreal, Quebec, Canada Cision Full timeAt Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...
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Client Content Specialist
2 weeks ago
Montreal, Quebec, Canada PRIME Research Brazil Full timeAt Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...
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Client Content Specialist
2 weeks ago
Montreal, Quebec, Canada Cision Full timeAt Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...
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Bilingual Client Success Associate
1 week ago
Montreal, Canada Aon Full timeA leading insurance firm is seeking a Client Success Specialist in Montreal to support clients with their inquiries and service delivery. The ideal candidate will have at least 6 months of experience in the insurance industry, strong bilingual communication skills in French and English, and a focus on detail and customer service. This full-time entry-level...
