Customer Service Manager Role at E.B. Horsman
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This position is fundamental to enhancing customer interactions and managing supplier relations. As a Customer Service Manager, you will coordinate with the Area Manager, ensuring that your team's performance aligns with strategic objectives. You'll mentor your team while maintaining inventory accuracy and enforcing product quality standards.
Key Responsibilities:
• Provide exceptional service to all customers
• Build and maintain strong supplier relationships
• Drive team success through leadership and motivation
• Ensure accuracy in inventory management
• Uphold established product quality standards
Requirements:
• 5+ years in electrical distribution
• Strong supervisory and mentoring capabilities
• Ability to excel in dynamic environments
• Commitment to exceptional customer service
• Intermediate MS Office skills required
Lead the customer service experience at E.B. Horsman, promoting excellence and teamwork.
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