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Claims Adjuster

2 months ago

Ontario, Canada Hays Full time

Your new company


Our client is a Canadian financial services co-operative committed building to a sustainable and resilient society. Their national Property and Casualty (P&C) Claims team aspires to create peace of mind for their clients and communities.


Your new role


You will have a vital role in investigating, negotiating, and resolving complex Accident Benefits (AB) claims. Your daily interactions with clients and support of client-centric innovative solutions will be impactful to contributing to our client service culture. You will have the opportunity to grow your expertise in AB claims handling, elevate your analytical mindset, and refine your communication skills.


  • Investigating, interpreting coverage, negotiating and making decisions autonomously, to resolve complex automobile Accident Benefit claims.
  • Collaborating with clients, physicians, treatment providers, employers and rehabilitation workers in the development, approval, implementation and monitoring of case management plans for clients.
  • Managing complex files in defense litigation and Alternative Dispute Resolution (ADR).
  • Coaching, training, and providing technical support to the claims team.
  • Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.


What you need to succeed


  • You have 3+ years of P&C liability claims handling, or related insurance, or legal and/or medically-centric business experience.
  • You have or are open to working towards the Chartered Insurance Professional (CIP) designation or Medical Rehabilitation designation.
  • Strong knowledge of accident benefits insurance coverage in Automotive


What you will get in return


  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.