The North Face: Sales Associate

The North Face: Sales Associate - Ontario Mills As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best‑in‑class customer experience in the store. As a Sales Associate, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store. Join the North Face Family As we enter our sixth decade, we pledge to: Empower exploration and the thrill of the unknown for as many people as possible. Protect the places where we live, play, and operate. Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain. How You Will Make a Difference Responsibilities Provide a high level of personalized customer engagement. Serve as a one‑stop resource for customers, providing them with relevant product, community, and activity‑based knowledge and recommendations. Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer. Achieve sales and productivity goals by utilizing all available resources to meet the customers’ needs. Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment. Assume cashier duties as needed. Assist in the execution of all Loss Prevention initiatives. Assist in the overall visual and operational maintenance of the store. Required What You Bring Ability to genuinely and comfortably engage with a diverse group of customers Customer service experience Ability to collaborate, work as a team, and be adaptable in the workplace Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays Excellent written and verbal communication skills Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store’s customer base Attention to detail Proficient computer skills including word processing, spreadsheets, and software programs Preferred High School Diploma or GED Physical Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.) Standing required for entire work shift Bend, lift, open and move product up to 50 pounds as needed Use ladders for visual merchandising, light adjustments, and window banner placement Free to Be, Inclusion & Diversity As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. What’s In It For You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Go to MyVFBenefits.com and click on “Looking to Join VF?” to learn more. Hiring Range $17.50 - $23.04 USD per hour Benefits at VF Corporation This position is a part‑time or limited‑time position (i.e., internship) and is not eligible for all of the benefit plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire. Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr