Current jobs related to Accreditation Supervisor - Canada - Canadian Hearing Services

Canadian Hearing Services (CHS) has an opening for an Accreditation Supervisor. Reporting to the Director, Hearing Health, Quality & Global Partnerships, the Accreditation Supervisor will be responsible for supporting the development, implementation, and monitoring of accreditation and quality improvement initiatives including preparing the organization for accreditation surveys, maintaining accreditation status, and driving continuous quality improvement across all departments. Additionally, they will manage incidents (including events, complaints, and privacy breaches) to ensure proper follow-up, resolution, and compliance with organizational policies and regulations.

This will be a virtual, full-time contract position working Monday – Friday, 9:00 a.m. – 5:00 p.m.

This position will support accreditation initiatives including serving as a liaison between CHS and Accreditation Canada including distributing information and updates regarding accreditation processes and timelines to relevant staff and stakeholders; compile, review, update, and organize all necessary documentation (including policies and procedures, accreditation evidence, and compliance reports) to ensure they meet accreditation standards; and assist in conducting internal self-assessments and audits to identify areas of non-compliance or improvement.

The ideal candidate will have a post-secondary degree/diploma in administration, healthcare administration, public health, social services or a related field, combined with a minimum of 3-5 years’ experience with accreditation activities (including site surveys), working with client advisory councils and focus groups, plus quality improvement initiatives. Experience in incident management related to events, complaints and privacy breaches is highly desirable.

As well, you are proficient in all Microsoft Office applications and Survey Monkey (or similar survey tools), and are comfortable designing and implementing systems to collect, maintain, and analyze data.

You have excellent interpersonal and communication skills (both verbal and written) which enable you to interact successfully with various internal and external stakeholders. You can easily adapt to changing needs and circumstances, including keeping up to date on current regulatory guidelines, and can handle a busy environment including managing a varied workload with competing priorities and deadlines.

Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest and only Accredited organization of its kind in North America. Building on its 84-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally. In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.

CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

COVID-19 considerations:

Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.